Exercise in-depth knowledge of the organization’s services, products, and marketing techniques to achieve market share growth objectives and operational goals
Cultivate and develop strong relationships with the broker/consultant community
Educate customers on industry and price trends in order to inform and assist with business decisions
Maintain current working knowledge on existing and new products/services and other general information to ensure accurate information is provided to customers
Act as a liaison between various business partners and customers to ensure service levels and expectations are met
Utilize sales automation to make inquiries, maintain records and prepare reports
Monitor performance of direct reports to ensure sales goals are met; provide prompt and objective coaching and counseling; conduct performance reviews and recommend salary increases
Develop unit budgets and monitor expenses to ensure costs are within established levels
Monitor unit turnover, productivity, and overall performance to ensure adequate staffing and performance that meets department standards
Participate in the interviewing and hiring process for open positions within the unit to ensure the most qualified candidates are selected
Bachelor’s Degree in Business Administration or related field, or equivalent experience
Five years of Inside Sales experience
Five years of leadership experience
Excellent written and verbal communication skills
Demonstrated track record in meeting sales/revenue goals
In-depth knowledge of underwriting, products, and services
Excellent customer service skills
Ability to analyze work processes
Strong organization skills
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.