Communication And Marketing Manager

Salary: $31.84 - $37.81 Hourly
Location : Boise, ID
Job Type: Full Time Regular
Job Number: 06584
Department: Airport
Division: Airport Administration
Opening Date: 02/23/2024
Closing Date: 3/11/2024 12:00 PM Mountain
Summary Statement
The Boise Airport is growing and business is booming! To keep pace with the growth of our city and meet the demands of our community, the airport is undergoing a multi-million-dollar capital expansion plan to accommodate future transportation needs.
The City of Boise is seeking a creative and talented professional for the position of Communications and Marketing Manager at the Boise Airport. This role will create, manage, and execute the overall marketing plan for the Boise Airport. Regular duties include the production of creative content, overseeing media relations, and event planning. After training, this position is allowed to work remotely 4 days a week, with 1 day a week at the Airport.

• Drives all internal and external communication, marketing and community engagement services on behalf of the Boise Airport
• Oversees media relations and acts as a spokesperson on behalf of the airport, coordinating and executing internal and external events and facilitating any community engagement necessary
• Displays a strong knowledge of communication, marketing and public engagement best practices, project management, writing, event planning and client relationships
• This position works under limited supervision

Join Us - We're excited to meet you! The Boise Airport is comprised of 130 employees focused on a mission to provide services to meet the demand of our growing community. The City provides top notch healthcare for you and your family at little to no cost. Plus, an actual pension plan, 401k matching, a wellness program, tuition reimbursement, paid parental leave, and more. Imagine that.
Essential Functions
Creates, manages and executes internal and external communication plans and public outreach efforts to best inform and receive feedback from target audiences. Leads and manages Communication and public outreach projects. Manages the creative development of all communication materials. Copywrites and edits communications, creates handouts, presentations, video scripts/outlines, press releases, and various other written materials. Assists with media relations including responding to all media inquiries and acting as the airport's spokesperson as required.
Creates, manages and executes overall marketing plan for the Boise Airport. Identifies target audiences and develops with graphic design teams the materials that leverage appropriate marketing tactics. Ensures marketing projects are on time and on budget. Utilizes strong client relations skills to build relationships across the City of Boise and with Boise Airport partners.
Manages and develops content for the airport website. Defines, creates and executes the communication strategy and structure for the Boise Airport's social media channels. Develops a social media content calendar and engages with passengers and partners through various platforms. Responds to passenger inquiries the airport receives via phone and email.
Works on implementing airport wide employee recognition programs and passenger satisfaction surveys. Leads event planning and coordination to support airline initiatives, partner initiatives, internal employee recognition, etc.
Manages the airport's sponsorships and fulfills all marketing requirements outlined within those sponsorships. Responds to public inquiries, comments or complaints that are received by the airport. Serves as the airport liaison with the city's Community Engagement team. Prepares presentations, memos, letters or other deliverables. Handles statistical reporting requirements, posting statistics on the website and providing information to the Airports Council International (ACI).
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
Required Knowledge, Experience, And Training

• Bachelor's degree in marketing, communication, business or public administration, or related field, and
• 5 years of experience in marketing, public relations, communications and/or business development with an emphasis on the expansion or enhancement of services, and/or
• An equivalent combination of education and/or experience

Level of Knowledge:

• Principles and practices of marketing and business development
• Principles and practices of public relations and community engagement
• The aviation industry
• Computer usage including related software.

Ability To:

• Work independently
• Interact effectively with both internal and external stakeholders
• Exercise initiative and judgment
• Identify, analyze and resolve complex issues
• Interpret and apply laws, policies and regulations
• Demonstrate problem-solving and cooperation abilities
• Communicate effectively in the English language at a level necessary for efficient job performance
• Perform all essential functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation
• Individuals must be capable of operating vehicles safely and have an acceptable driving record

Preferred Knowledge, Experience, And Training

• Master's degree in business administration, communication, public administration or related field
• Experience with marketing and contract management in the aviation industry
• Successful completion of the FEMA Public Information Officer Course and crisis Communication and media training.

Licensing And Other Requirements

• Valid state-issued driver's license.

Special Requirements
Applicants must be able to pass:

• City of Boise background check processes which includes a criminal history check and reference checks in accordance with the City of Boise Hiring Process Regulation
• Driving Record Check
• Transportation Security Administration background check (SIDA)

Working Conditions
The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Efforts
While performing the duties of this job the employee is frequently lifting/carrying up to 10 pounds and occasionally lifting/carrying up to 20 pounds. Also, the employee is occasionally pushing/pulling up to 20 pounds. The noise level is occasionally moderate. Work includes sensory ability to talk, hear and touch. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, reach and grasp. Position requires hand/finger dexterity.
Working Environment
The work environment will include inside conditions and outdoor weather conditions. Employees will also drive a vehicle as part of this position.
This position works:
Top talent deserves top-notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.
Most positions are eligible for the general benefits listed here; firefighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.
Healthcare:

• ZERO premium medical coverage option for you and your family
• Low-cost dental and vision options.
• Post-employment health savings account.

Retirement and Investment Plans:

• PERSI retirement benefits
• 401(k) or 457b pre-tax investment options with employer match.
• 457b Roth after-tax investment options with no match

WellBeing Program:

• Up to $500 cash per year for participants.
• Alternative transportation incentives.

Paid Leave - City employees receive generous paid leave:

• 10 hours of vacation per month, and this increases the longer you stay with the City
• 12 paid holidays every year
• 8 hours of sick leave per month
• 10 weeks Parental Leave

Life & Long Term Disability:

• Basic Life insurance at no cost to you
• Long Term Disability insurance at no cost to you

Other optional benefits:

• Pre-tax Flexible Spending Accounts
• Supplemental Life Insurance
• Supplemental Disability Insurance
• Tuition reimbursement
• Free local bus pass
• Corporate discount programs
• AFLAC
• Employee Assistance Program for short-term counseling on work, family, finances, and personal issues.

Please visit our website for further details
01
Do you possess a valid state-issued driver's license?

• Yes
• No

02
This position requires passing a Transportation Security Administration (SIDA) background check. Have you ever been charged with a felony as an adult, within your lifetime?

• Yes
• No

03
Please select which answer best describes your highest degree level in marketing, communication, business, public administration, or related field

• Highschool Diploma or GED
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree or greater
• No related degree

04
Please select the answer that best describes your experience in marketing, public relations, communications and/or business development

• Less than 4 years of experience
• 4 - 5 years of experience
• 5 - 7 years of experience
• 7 years of experience or more

05
Describe what specialized skills, certifications, and experience you have that you believe would benefit the team?
06
Please list any relevant Airport or Aviation industry experience you may have. (Optional)
Required Question