MRO Quoting & Planning, SBP

Summary
MRO Quoting & Planning representatives are responsible for ensuring the efficient and effective coordination of quoting and planning processes. This is a full-time position, working approximately 40 hours per week.
Reports To
The MRO Quoting & Planning representative reports directly to the Repair Station Manager.
Requirements
Essential Duties and Responsibilities
Duties include the following (other duties may be assigned as required by management):

• Quoting Process:
  • Collaborate with clients and internal stakeholders to gather information and specifications required for generating accurate MRO service quotes.
  • Prepare detailed and competitive quotes promptly, ensuring they align with client needs and company profitability goals.
  • Maintain records of all quotes, including cost breakdowns, pricing strategies, and client communication.
• Scheduling Coordination:
  • Work closely with the operations team to maintain a master schedule for MRO projects, taking into account available resources, lead times, and project priorities.
  • Ensure that project timelines are aligned with client expectations and contractual agreements.
• Client Communication:
  • Serve as a point of contact for clients regarding quoting and planning matters, addressing inquiries, providing updates about the status of their quotes, schedule changes, and managing client expectations.
• Process Improvement:
  • Continuously evaluate and improve quoting/planning processes, tools, and workflows to enhance efficiency and customer experience.
  • Identify bottlenecks or challenges and implement solutions to streamline operations.
  • Collaborate with cross-functional teams to implement best practices and drive operational excellence.
• Quality Assurance and Compliance:
  • Ensure that all quoting and scheduling activities comply with industry regulations, safety standards, and quality requirements.
  • Maintain accurate and organized documentation related to quotes and schedules.
  • Ensuring safety and quality concerning ACI Jet's FAR 145 maintenance operation by participating in ACI Jet's SQMS program and promoting a safety and quality-oriented culture within the organization.
• The MRO Quoting & Planning representative may delegate all, or a portion, of these duties to another employee but shall still retain ultimate responsibility for their completion.

Knowledge, Skills, and Experience
Required

• A passion for aviation.
• Thoroughly familiar with the applicable regulations, Operations Specifications, company manuals, revision procedures, and the forms used by this repair station for ensuring work is performed properly.
• 5+ years of experience quoting business aviation projects.
• Strong organizational and analytical skills with a keen attention to detail.
• Proficiency in using scheduling software and Microsoft Office/Google applications.
• Excellent communication and interpersonal skills.
• Must possess excellent communication and interpersonal skills including the ability to read, and write, all aspects at an advanced level.
• Proficiency in relevant software and tools for technical documentation and support.
• Ability to work effectively under pressure and meet tight deadlines.
• Critical time management and logistical problem-solving skills.
• Attention to detail with a focus on safety and quality of work.
• On-call and after-hours support is required.
• High School Diploma or equivalent.
• Must have a valid Driver's License.
• Must be able to work as a part of a team in a high-stress, fast-paced environment.
• Must be a self-starter, able to work with little to no guidance.
• Must be computer proficient (MS Office, Google Suite, Aviation Maintenance Software).
• Must work with ACI Jet to ensure eligibility to work in the United States.

Highly Desirable

• Formal Cessna and/or Bombardier factory training.

Pay
$60,000.00 - $85,000.00 DOE