Job Description
Duration: 3+ months
Shift: 7:30 AM - 4:30 PM Monday-Friday
Description
Salespeople provide the highest levels of technical support in the industry. Our Customer Service Representatives (Inside Sales) professionally represent the Company to our Customers with the knowledge and skills to provide them the product or service they need.
QUALIFICATIONS
Good Customer Service and communication skills
? Reliable, organized, detailed and focused
? Industry and sales experienced
? Moderate computer skills, including communicating internally and externally via email
? Work experience in Microsoft Office; proficiency in Excel
? Ability to multi-task and manage time well
? Knowledge of supply chain systems
? Knowledge of industrial products helpful
? High School Diploma or GED
RESPONSIBILITIES
? Respond to customer inquiries, provide quotes and take customer orders
? Order and source products
? Negotiate sale and purchase prices
? Proactively generate sales and promote Company products
? Expedite backorders
? Assist with pulling inventory and preparing shipments
? Assist with customer returns
? Interact with customers and suppliers to obtain and fill orders correctly
? Troubleshoot customer concerns.
COMPETENCIES
Microsoft Word, Microsoft Excel, Microsoft Outlook, Achievement Orientation; Persuasiveness; Initiative; Interpersonal Skills; Time Management; Planning and Organizing Skills; Judgment
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.