Innovation Exchange Relationship Manager

The primary purpose of this role is to foster a cohesive internal and external ecosystem of innovators and innovation enablers. This role is customer facing and requires the ability to organize information, capture data, and execute tasks quickly and with precision while leveraging deep understanding of the innovation continuum. The incumbent will identify all stakeholders needed to achieve the mission of advancing healthcare innovation. The incumbent will drive successful relationships by helping to advance ideas along the innovation continuum. The incumbent will partner will leadership across sites and shields to support innovation activities and priorities. The incumbent will align and partner with external innovation stakeholders in their region. The position will be responsible for the following essential functions:

• Build, nurture, and foster strong relationships internally and externally

• Develop and implement best practices in idea intake and acceleration across ecosystem

• Collaborate across all Mayo Clinic sites and site leadership to align activities with strategic innovation priorities

• Plan, facilitate, and execute local innovation programming, activities and events

• Build a data-centric approach to innovation tracking and measurement

• Demonstrate excellent customer service and can-do attitude

• Develop tactical and operational excellence for site-specific program management

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties and skills. Other duties may be added or assigned.

A Bachelor's degree is required and 6 years of relevant experience and/or demonstrated proficiency in required experience. Prefer a graduate degree in related field, including but not exclusive to basic science, clinical science, applied science, research, education, humanities, business, healthcare administration, and others.

Demonstrated excellence and track recording in: interpersonal skills and relationship-building, commitment to teamwork, presentation to small and large audiences, market intelligence, written communication, project management, budgetary management. Must be comfortable with ambiguity and a proven track record of working with innovators at various stages of the innovation continuum and business maturity. Must be able to provide concierge-level service to innovation stakeholders, listen and understand needs, and provide thoughtful recommendations based on quantitative, qualitative, and technical analysis. Must possess high personal motivation supporting a strong work ethic, flexibility, and creativity. Must possess solid analytical abilities with both qualitative and quantitative data and a commitment to meeting deadlines with a high-quality product. Must be able to manage several competing innovation needs simultaneously and prioritize workload to a timeline. Must demonstrate proven successes with building and implementing program plans, conducting competitive and market research, managing external relationships, learning from results and tailoring strategies accordingly. Must be able to synthesize multiple, perhaps conflicting inputs and convert them to cohesive action and recommendations for leadership. Prefer experience in roadmap development, technology enablement, operations optimization, solution implementation, business use case development and change management.