Inside Sales Representative & Client Relationship Manager

WHO WE ARE & WHAT WE STAND FOR

BoldHaus is a fast-growing (recognized on the Inc. 5000 list), woman-owned small business based in Boca Raton, FL. Our mission is helping socially conscious entrepreneurs to successfully win and work with corporate clients.

We achieve that mission through world-class consulting, training, and mentoring programs, which we deliver online, as well as through live events and in-person experiences.

Our clients include business consultants, executive coaches, expert service providers, and companies certified as woman-owned, minority-owned, LGBTQ-owned and/or veteran-owned.

We are dedicated to helping these exceptional small business owners and small enterprise CEOs to grow their businesses in order to create a force for positive change on the planet.

We believe that businesses, not governments, change the world. And when we empower socially conscious entrepreneurs to positively impact larger companies from the inside out, the positive ripple effects are beyond measure.

**POSITION OVERVIEW & YOUR RESPONSIBILITIES**

BoldHaus has built its reputation based on providing proven, excellent programs and maintaining long-term relationships with our highly valued community. The BoldHaus Inside SalesRepresentative & Client Relationship Manager position is responsible for the end-to-end lifecycle of a prospect, including:

• New lead generation and nurture
• Outbound calls to warm leads who inquired about BoldHaus programs
• Inbound calls with prospects who’ve booked sessions
• Converting right-fit prospects into clients
• Ensuring a smooth transition from prospect to client
• Maintaining a relationship with our highly valued clients over time so we can continue to serve them

This position provides a base salary along with uncapped commissions.

Responsibilities:

• Represent our brand and reputation with the highest level of integrity, trust, professionalism and demonstration of our core values and brand promises.
• Be 100% knowledgeable about all BoldHaus programs and their components, program contract terms, pricing, company policies and procedures, etc.
• Make outbound calls and send emails and texts to our database of prospects, clients, past clients, etc. to create interest in BoldHaus programs.
• Conduct inbound Zoom sessions with prospective clients who book calls with us.
• Conduct jumpstart calls with your newly enrolled clients/program members to ensure a smooth transition from prospect to client.
• Conduct strategic debriefs with the clients you’ve enrolled at the midpoint and end-point in programs to keep our clients on track and identify opportunities for them to participate in other programs where it aligns with their continued growth goals.
• Track and report your activities and keep our client/prospect database current.
• Follow all company reporting and other standard operating procedures.
• Attend all company events, sponsorships, speaking engagements, etc. to engage with prospects.
• Leverage LinkedIn and BoldHaus provided tools to generate new leads.
• Manage relationships with clients, including supporting finance and client success teams with outreach as is required.
• Monitor company Facebook groups for Client Relationship management opportunities, sales-related questions, etc.
• Be a good “partner” to the marketing team to share client success stories, etc.
• Exceed monthly sales targets set by CEO and CFO.
• Complete other duties as assigned.

Qualifications:

• MUST be based in South Florida.
• Must be able to work overtime and travel.
• Must attend all in person company events (retreats, conference, etc.).
• Exceptional communication skills.
• Ability to thrive in a fast-paced, high-energy environment.
• Impeccable attention to detail.
• Strong negotiation and persuasion skills.
• Results-oriented with a track record of meeting and exceeding sales targets.
• Excellent interpersonal skills and the ability to build rapport with clients.

BoldHaus is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Pay: $90,000.00 - $150,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid training
• Vision insurance
• Work from home

Experience level:

• 3 years

Shift:

• Day shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Experience:

• B2B sales: 3 years (Preferred)

Ability to Commute:

• Boca Raton, FL 33498 (Preferred)

Ability to Relocate:

• Boca Raton, FL 33498: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person