ID Supports Coordinator ( Program Coordinator - Philadelphia)

PHCA is a start-up and approved ODP Provider. PHCA provides supports to adults who has intellectual disabilities, specifically in the Family Services Spectrum

MUST BE AVAILABLE TO START IMMEDIATELY.

Must have collegiate credits AND a copy of resume of professional experience as a program specialist in residential or community settings - working with intellectual disability, developmental disability, autism, or serious mental illness. Must have experience with HCSIS.

Must possess extensive knowledge on Everyday Lives' Principles and PHCA's mission, values and vision!!!!

Must have excellent writing, analytical, presentation, clinical and interpersonal skills. Excellent clinical, communication and interpersonal skills, excellent writing skills, thorough knowledge of Intellectual Disabilities Field and Best Practices. Valid drivers license and vehicle required.

Location: Work from Home 100%

Schedule: Salaried

MUST HAVE COMPUTER, CELL PHONE, & INTERNET and DOWNLOAD ALL APPS TO COMPUTER AND MOBILE DEVICES

Specific Duties:

Home Care Liaison

• Attend Meet & Greets
• Make ~ 100 Calls each Tuesday, Wednesday & Thursday 10:00AM - 2:30 PM Eastern Time (100 calls per day, with an average call time of 3 minutes)
• Update Airtable as it relates to interactions with leads and conduct Follow-Ups
  
• Land8-10 new referrals each day
  
• Successfully obtain SC Directory from leads provided by us or leads that you develop
  
• Hold Phone and/or Zoom Meet & Greets (Meet & Greets)
• Manage incoming emails and intake/inbound calls, follow-ups and call backs
  

Staff Recruiting

• Provide supports with staff on-boarding
• Provide supports for on-boarding to access Therap for new employees, reviewing notes, entering ISP information into Therap, mobile app
• Creating activity calendars
• Scheduling
• Post Requisitions / Job Postings
• Participate in Human Resource related issues including disciplines, write ups,
• Exclusion lists
• ODP Record Documentation
• Ensure staff provides all clearances, completes all tests and training, complete 8850

Operational

• Reconcile electronic time keeping exceptions daily, approve time sheets, work in conjunction with the scheduler to assure that all shifts are appropriately provided and the health and safety of those in serve are maintained
• Billing & Payroll
• Other duties assigned

Schedule:

Monday to Friday (Must be available by phone, email or text during the weekendss)