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Form of workINTENSIVE BEHAVIORAL HEALTH SERVICES Full Time Administrative Assistant
Gemma Services has an IBHS program operating out of our new Philadelphia PA Mt. Airy location. Gemma Services is known for its quality programs that promote safety and nonviolencewhilecultivating a caring environment in a diverse and inclusive environment. Gemma Services strives tocreate a community that promotes recovery from traumafor the children and families that we serve.
Why Gemma? Gemma offers:
- Generous paid time off to be used for vacation, personal, and sick time.
- Medical, dental and vision
- Referral bonus
- Education assistance for tuition reimbursement and continuing education
- 403B with employer match
- Gemma offers self-care funds for each program to participate in wellness activities.
This position is a full time hourly and benefited position. Hours are Monday- Friday 9-5
This position is responsible for supporting the administrative operations of the IBHS Program and managing the office.
Essential Duties:
- Serves as receptionist at the program; greets visitors; answers the telephone and face-to-face requests from staff, families, and external agencies; directs inquiries to appropriate parties.
- Completes chart audits on a regular basis to ensure compliance, including initial chart audits.
- Process files for archiving upon discharge from the program in the time frame stated in agency policies.
- Maintains IBHS psychologist/evaluator schedules; contacts families to remind them of upcoming appointments as needed.
- Provides support to IBHS staff as needed.
- Updates software system with all changes in child-related demographic information, admissions, and discharges, upon notification of such changes.
- Maintains inventory and supplies for the program; reports any maintenance issues.
- Process invoices of IBHS staff (BHT, BCs, and MTs) on a regular basis; works with Finance Department and Clinicians to ensure proper payment and billing.
Education/Training: A high school diploma or equivalent with an emphasis in business curriculum.
Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; knowledge of office operations; knowledge of medical insurance and co-pay/deductibles; thorough knowledge of related standards, regulations, and procedures; proficient PC skills, including Microsoft Office software; demonstrated supervisory skills; visual and auditory skills; valid driver's license.
Experience: A minimum of five (5) years' related experience normally required.
