Job Description
Description
- Works closely with HR team members to improve overall work relationships at the AAA, build morale, and increase employee commitment, engagement, productivity, and retention.
- Coordinates a wide range of benefit programs and serves as one of two primary contacts for educating and advising employees on HR personnel policies/procedures and company-sponsored benefit programs; serves as the liaison between employees/insurance carriers/healthcare providers on HIPPA related matters, serving as an advocate of the employee and AAA.
- Shares primary responsibility for maintaining up-to-date HRIS records, which typically contain complex and/or confidential information about the organization and its employees; generates and analyzes ad hoc, custom, and template system reports as requested; keeps accurate records, files, and archives records in a well-organized and secure fashion; performs paper and system audits as necessary; maintains confidentiality.
- Processes and administers leave of absence request disability paperwork: medical, personal, disability, FMLA; effectively interprets FMLA and ADA implications relating to leaves of absence/disabilities.
- Coordinates, assigns, and tracks staff training and professional development opportunities through TalentPoint (CSoD); assists in developing and delivering presentations and materials to employees (orientation, onboarding, benefits, etc.).
- Assists and supports with recruiting and retention initiatives, including job posting, recruiting, candidate screening, interviewing, and scheduling.
- Ensures confidentiality; adheres to the AAA's information security and data privacy policies, procedures, and practices.
- Assisted in coordinating and facilitating new employee onboarding; processed new hire, status change, and termination changes; worked closely with payroll and finance teams to ensure that all compensation, employee records, and benefit programs/systems were accurately maintained.
- Shares responsibility for conducting I-9 e-verifications, pre-employment background screening, and other investigative or consumer reports.
- Prepares vendor/carrier invoices for payment; tracks, maintains and records information on large financial transactions; monitors and generates financial reports as requested; shares responsibility for coordinating retiree and COBRA insurance benefits and billings.
- Assists the HR team in coordinating, preparing, and scheduling special projects or events.
- Demonstrates regular, reliable, and predictable job attendance.
- Attends on-site and in-person meetings and training sessions.
Qualifications
Education & Experience: Bachelor's degree in Human Resources, organizational behavior, psychology, or related discipline; 1 - 3 years of relevant HR work experience (e.g., proving support in various HR operations) or an equivalent combination of education and work experience.- Comprehensive understanding of legal compliance (labor laws and employment regulations).
- Skilled in building positive workplace relationships and resolving conflicts.
- Effective written and verbal communication.
- Flexibility in adapting to and managing business change.
- Demonstrated empathy and understanding of employee concerns.
- Commitment to discretion and maintaining confidentiality
- Meticulous record-keeping and document preparation
Technology Skills: Intermediate proficiency in Microsoft Outlook, Microsoft Word, Microsoft Excel, PowerPoint, and HRIS systems.