Human Resources Generalist - East Region

Job Details

Job Location
Charlotte NC - Charlotte, NC

Position Type
Full Time

Education Level
4 Year Degree

Job Category
Human Resources

Description

Position Summary:

The primary purpose of the human resources manager position is to ensure all PMC associates in assigned areas perform all elements of human resources functions to up to company standards. The PMC human resources manager maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.

The Human Resources Manager develops policy and directs and coordinates human resources activities, such as employment, compensation, labor relations, benefits, training, and employee services by performing the specific duties outlined, and all other duties as assigned by the VP of Human Resources.

Essential Duties and Responsibilities:

• Develops and administers various human resources plans and procedures for all company personnel.
• Plans, organizes and controls all activities of the HR department Participates in developing department goals, objectives, and systems.
• Leads and manages the companys succession planning process. Works to develop programs that build succession planning.
• Works with operational leaders and other company leaders to handle personnel disputes, employee relations issues, and associate disciplinary issues. Enforces fair and respectful treatment for all associates.
• Develops, recommends and implements personnel policies and procedures; prepares and maintains handbook on policies and procedures.
• Performs benefits administration to include workers comp claims resolutions and reduction. Builds and leads the companys annual open enrollment process for benefits.
• Conducts recruitment efforts for all exempt, nonexempt and temporary workers; writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference and BG checks; extends job offers.
• Conducts new-employee (world-class) orientations, conducts new hire surveys and exit interviews.
• Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other operational meetings as assigned by PMC executives. Maintains organizational charts and employee directory in the companys HRIS system.
• Evaluates reports, decisions and results of department initiatives in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of department and services performed.
• Ensures compliance with all federal, state and local employment laws.
• Manage, oversee, and provide human resources leadership for all locations and associates within assigned territory.
• Work closely with operations management and other HR leadership to define performance in all areas of the organization.
• Responsible for interviewing and hiring junior and mid-level managers.
• Works with Vice Presidents of Human Resources and Executive Leadership to design programs that are market-competitive, reinforce organization strategy, and align with business and company objectives.
• Directs and supports implementation of company initiatives and processes.
• Must be available to travel to all assigned accounts in territory on a rotating basis, during times of challenge, and for new account openings travel designated up to 25%.

Knowledge, Skills, and Abilities:

• Leadership leads by example, supports development and personal growth, strong public persona and industry presence
• Motivator supports and inspires team to accomplish the goals and values of the company
• Decision making able to make sound, well-informed, and objective decisions; able to perceive the impact and implications of decisions. Able to commit to action even in uncertain situations in order to accomplish organizational goals
• Communication business developer, professionally leading the company as a national service provider; Able to effectively communicate with team members and management
• Innovator forward thinking, can imagine the possibilities of a national practice
• Highly Organized Able to multi-task to accomplish desired productivity levels and outcomes
• Problem Solver Able to identify problems, determine accuracy and relevance of information and use sound judgment to generate and evaluate alternatives and make recommendations
• Above average reasoning ability Able to identify rules principles, or relationships that explain facts, data, or other information; analyze information and make correct inferences or draw accurate conclusions
• Must be self-motivated, fast learner, with a high attention to detail
• Strong interpersonal skills able to enhance all types of relationships with diverse personalities, tactful and flexible

Qualifications

Requirements and Experience

• Travel up to 25%
• Proficient with Microsoft Office (Outlook, PowerPoint, Word, and Excel)
• Minimum 3 years of human resources experience in hospitality industry, including experience in guest and/or customer service (Parking and/or Hospitality industry preferred) OR SHRM or PHR certification, in conjunction with a business related, management, or HR degree is preferred
• Exceptional communication skills, both written and verbal
• Strong team building skills and ability to motivate others
• Team-player mindset and willingness to collaborate
• Willing to take responsibility and act independently when necessary
• Valid in-state drivers license with a clean driving record - Ability to pass PMCs background check