Human Resources Generalist

Job Title: HR Generalist

About us

Physicians East, P.A.is a team of skilled healthcare professionals united to meet the challenge of delivering quality, cost-efficient, comprehensive healthcare to the people of Eastern North Carolina.

Location & commitments

Full time role based at our Greenville Arlington location, Monday-Friday, 8a.m. – 5 p.m. Additional hours may be required to meet the needs of the business. Travel to other locations may be required. Weekend work is very rare but can occasionally be necessary.

Supervision Received: Reports to Director of Human Resources.

Supervision Exercised: None.

Typical Physical Demands Requires sitting for long periods of time. Working in office environment. Some bending and stretching required. Manual dexterity required for use of computer keyboard.

Typical Working Conditions Work is performed in an office environment. This position involves frequent contact with staff and the public.

About the role

You will be responsible for Human Resources-related duties at the professional level and may carry out responsibilities in some or all the following functional areas: benefits administration, leave administration, payroll-related items, employee relations, training, employment, and affirmative action and employment equity programs.

Knowledge, Skills, and Abilities required:

• Maintains the interest of both employees and the practice confidentially and in accordance with practice’s Human Resources policies and state/ federal employment laws and regulations.
• Administer company benefits, including workers compensation, short and long-term disability and FMLA. Provides day-to-day benefits administration services and assists employees with any claim or related issues.
• Develops, manages, and participates in new employee orientation and training programs. Ensures compliance with data privacy regulations and best practices.
• Assist the Director in conducting effective, thorough, and objective investigations resolving sometimes complex employee relations issues.
• Works with the Director of Human Resources or others on large-scale complex projects.
• Assist in developing and executing personnel procedures and policies, providing guidance and interpretation for business operations.
• Participate in development of HR objectives and systems, including HR metrics, queries, and standard reports for ongoing practice requirements.
• Suggest and help design new procedures and policies to continually improve efficiency of the HR department and organization, and to improve employee experience.
• Administers and monitors the processing of all benefits documentation to ensure compliance with policy, procedure, and regulatory requirements; provides input into the design, implementation, and/or modification of documentation, as appropriate. Works closely with payroll to ensure compliance with Affordable Health Care (ACA).
• Understands and complies with all existing governmental and/or government reporting requirements.
• Communicate policies and benefits of practice; participate in monthly orientations.
• Oversees and administers leave requests and accommodations requiring specialized attention, particularly those arising under the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), state and local leave laws, and short-term or long-term disability plans.
• Handles the FMLA leave administration process from the employee’s initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FMLA-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
• Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work, relays communication between employees and their managers during leave within reason.
• Advises managers and employees on the interaction of leave laws with paid time off, workers compensation, and short-term and long-term disability benefits.
• Oversees the return-to-work process for employees returning from extended FMLA, workers compensation, or other leave(s).
• Utilizes Human Resources software to the company's advantage.
• Participate in professional development activities and maintains professional affiliations.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists to establish departmental measurements that support the accomplishment of the company's strategic goals.
• Performs other related duties and special projects as assigned.

Additional candidate requirements:

• Undergraduate degree in a related field of study required.
• At least 2-4 years of progressive experience in a Human Resources capacity.
• Strong knowledge of state and federal employment laws and practices and experience in the administration of benefits programs, employee leave programs, employee relations and other related HR functional areas.
• Must possess HRIS experience to include excellent computer skills in a Microsoft Windows Office environment, which includes Word, Excel and PowerPoint.

Additional Preferred Eligibility Qualifications:

• PHR, or SHRM-CP certification preferred.
• ADP Workforce Now experience strongly preferred.

Professional Characteristics:

• Must be able to maintain a high level of confidentiality, integrity, and initiative.
• Strong presentation skills required along with ability to clearly articulate complex HR and practice related topics to employees.

• Must have a strong sense of team commitment, which includes meeting deadlines, punctuality and excellent follow-through and feedback.
• Must be able to perform in a fast-paced environment and effectively manage multiple priorities and tasks simultaneously.
• Ability to form positive and collaborative relationships with staff, peers, and physicians at all levels within the company.
• Must possess exceptional interpersonal communication skills and can create a favorable impression for the practice to all staff, patients, and the public.

Affirmative Action/EEO statement

Physicians East, P.A.is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, religion, creed, sex (including gender, pregnancy, sexual orientation, and gender identity, which includes status as a transgender individual), national origin or ancestry, citizenship, past, current, or prospective service in the uniformed services, genetic information (including family medical history), physical or mental disability, or other legally protected status. Reasonable accommodation will be made for persons with disabilities during the application process and/or at the time of employment. Requests for accommodation should be made to the Human Resources Department as early as possible in the application/employment process. Contact HR Office at: careers@physicianseast.com

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Signatures

This job description has been approved by:

Manager_____________________________________ Date ____________

HR__________________________________________ Date _________________

Employee signature below indicates the employee's understanding of the requirements, essential functions, and duties of the position.

Employee______________________________________ Date__________________