Job Description
Job Summary: The HR Coordinator is responsible for providing administrative support to the Human Resources department and assisting with a variety of HR tasks, including recruitment, onboarding, training and development, payroll, benefits, and employee relations. The HR Coordinator plays a vital role in ensuring that the healthcare organization complies with all applicable employment laws and regulations. Actively and consistently contributes to department operations and communications, behaves in a manner consistent with the mission, vision, and values of Pipeline Health, upholding standards of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank you) patient communication.
Essential Functions:
- Performs customer service functions by answering employee requests and questions.
- Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.
- Assists in training of newly hired HR coordinators.
- Monitors, Tracks, and completes Compliance related data such as OSHA, HR audits.
- Submits online investigation requests and assists with new-employee background checks.
- Conducts audits of payroll, benefits, employee files or other HR programs and recommends corrective action.
- Assists with processing of terminations.
- Completes new hire process and enters data into HRIS.
- Assists with the preparation of the performance review process.
- Assists with recruitment beginning at the formal job offer and schedules all pre- and post-employment tasks.
- Makes photocopies; mails, scans, and emails documents; and performs other clerical functions.
- Files documents into appropriate employee files.
- Assists or prepares correspondence as requested and processes mail.
- Prepares new-employee files.
- Uses clear, concise, professional communication with coworkers, patients, all customers internal and external.
- Uses AIDET in interactions with patients and family members.
- Acts with a sense of urgency when performing tasks.
- Basic unit/department maintenance such as keeping files, drawers, cabinets free from unnecessary clutter. Reports on any equipment and or environmental issues for repair.
- Abides by HIPAA (Health Insurance Portability and Accountability Act) regulations.
- Speaks up to stop the line and escalates potential safety events if necessary.
- Completes and attends monthly training assigned.
- Other duties as assigned.
Experience:
- Prefer 2 years of Human Resources experience preferred.
- Critical thinking, service excellence and good interpersonal communication skills, ability to read/comprehend written instructions, strong organizational skills, ability to follow verbal instructions, and PC (computer) skills.
- A capacity to learn, synthesize, make critical judgments, work independently, place patients and families first, and collaborate with the team members who are recognized leaders within health care.
Education:
- Bachelor of Administration in Human Resources or related field and/or equivalent experience
Licensure/Certification:
- Society of Human Resources (SHRM) – Certified Professional (CP) preferred