Human Resource Generalist

Overview
The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A
Supply Distribution Center (DC), ensuring a workforce that can meet the demands of the DC. The
Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to
help meet broader organizational goals. The Talent Specialist will engage with stakeholders to
facilitate daily Human Resources transactions, including tracking employee records, supporting the
recruitment/interview process, managing the new hire onboarding process, contributing to the
administration of the reward and benefit systems, and collaborating with the Talent Leader and the
Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this
role, you will help drive continued innovation at an operation like no other in the food service
industry.
This role requires for the team member to be onsite in Mebane NC. Relocation assistance will be provided if the team member is living over 60 miles away from the distribution center.
About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution
service provider focused on understanding and meeting the unique needs of Chick-fil-A®
restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through
a seamless delivery experience that extends the Chick-fil-A culture of care. For more information,
visit cfa-supply.com.
Responsibilities

• Support the Talent Leader in the execution of recruitment initiatives to effectively staff
  the Distribution Center operations, including tracking forecasted recruitment
  requirements, coordinating interview logistics (e.g., timing, location, interviewers,
  communications), and ensuring a smooth recruitment process
• Oversee records management within the HR system for all staff in the facility, including
  compiling and analyzing data for key performance indicators and providing insights to
  the Talent Leader
• Drive employee engagement across all departments of the DC, including processing
  employee queries and providing employee relations support in a timely manner and in a
  way that reflects the culture, and developing and executing initiatives to promote a
  culture that reflects Chick-fil-A Supply's values of care, safety and excellence
• Advise and support team leaders on various topics, including employment law and
  government regulations, performance management, team morale, and various policies
  (e.g., FMLA, ADA, workers' compensation, etc.)
• Oversee the payroll administration process for the DC and provide issue resolution to
  Staff and Leaders
• Maintain awareness of market-driven compensation trends in the industry
• Partner with Legal and the Talent Leader to ensure legal compliance with all applicable
  federal and state requirements
• Coordinate and facilitate training sessions and seminars, facilitating training when
  needed
• Other duties as may be assigned as needs arise

Minimum Qualifications

• Bachelor's Degree
• 3 years of HR-related experience, including at least 1 year in a distribution,
  manufacturing, or call center environment
• Demonstrated knowledge of general HR policies, procedures, and practices
• Ability to build relationships and influence others across multiple operations
• Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
• Ability to occasionally travel, including overnight trips
• Have experience with investigations including, but not limited to, accidents and
  harassment allegations
• Have experience recruiting and developing a strong, diverse team
• Have some understanding of labor legislation
• Ability to lead through change managemen

Preferred Qualifications

• 5+ years of HR generalist experience, including 3+ in a distribution, manufacturing, or call
  center environment
• Working knowledge of logistics, warehousing, and IT systems
• Working knowledge of HRIS systems
• Working knowledge of payroll administration
• Working knowledge of innovations in supply chain
• Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a
  distribution facility
• Excellent knowledge of employment law and other governmental requirements related to
  Human Resources
• Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
• Excellent business communication and presentation skills
• Food service distribution experience

Minimum Years of Experience
3
Travel Requirements
25%
Required Level of Education
Bachelor's Degree