Address
Form of workASSOCIATE GOVERNMENTAL PROGRAM ANALYST - HUMAN RESOURCES / SACRAMENTO HEADQUARTERS
This position is a 12-month Limited-Term position that may be extended and/or become permanent.
The reporting location for this position is at the brand-new Natural Resources Headquarters building in Sacramento, California. This position will work under the direction of the Staff Services Manager III.
The incumbent will work on projects under the direction of other professional HR managers and staff. The HR Technology Analyst, specializing in ServiceNow HR Service Desk (HRSD) solutions, plays a pivotal role in evaluating, implementing, and maintaining the system to meet organizational needs. This includes identifying optimization opportunities with a strategic focus on scalability, efficiency, and enhancing the end-user experience. The analyst provides essential support and training to team members, fostering the adoption of HRSD and ensuring proficient utilization. Collaboration with cross-functional partners is a key aspect, involving the creation of tailored technology solutions to address their unique needs and challenges. Additionally, the analyst conducts thorough analyses of HRSD, identifying areas for improvement by assessing business processes, defining objectives, and proposing recommendations based on expertise. Documentation of HRSD processes, configurations, and updates is meticulously created and maintained, while system testing is conducted to guarantee the reliability, functionality, and integrity of design solutions, ensuring a seamless user experience and compliance with specified requirements.
This position is designated as telework eligible-remote centered.
Training and Development Assignments may be considered.
State housing is not available. For further information regarding this position, please contact Michael Bunt at 916-628-2565 or Michael.Bunt@parks.ca.gov .
This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-418331
Position #(s):
549-066-5393-XXX
Working Title:
HR Technology Analyst
Classification:
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A
# of Positions:
1
Work Location:
Sacramento County
Telework:
Hybrid
Job Type:
12 Month Limited Term - Full Time
Department Information
The mission of California State Parks is to provide for the health, inspiration and education of the people of California by helping to preserve the state's extraordinary biological diversity, protecting its most valued natural and cultural resources, and creating opportunities for high-quality outdoor recreation.
All employees are responsible for contributing to an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination.
Department Website: http://www.parks.ca.gov
Special Requirements To be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than two page(s) in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper left corner.
Please number and include the question in your SOQ responses.
1. Describe your experience building workflows in ServiceNow.
2. Describe your experience doing HR process improvement using ServiceNow.
3. Describe your experience with Service Now: design, development, integrations, HR Reports, portals, dashboards.
Application packages received without a SOQ will not be considered. Resumes, cover letters, and Supplemental Applications do not take the place of the SOQ.
Candidates that believe they meet the Minimum qualifications based on a pattern of education from the classification description (specifications) must provide a copy of your degree/transcripts and/or license along with your application (STD. 678) to be considered for this position. If selected for the position Official sealed transcripts will be required prior to appointment.
DO NOT include any confidential information to your application or supporting documents (i.e., Social Security Number, birthdate, marital status, medical information, examination results, method of eligibility, etc.)
SROA/SURPLUS Applicants: You must check the SROA/Surplus as your claimed method of eligibility and attach your SROA/Surplus letter as an additional document.
This recruitment may be used to fill identical vacancies which may occur within 180 days of the Final Filing Date of this job posting.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 3/15/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Parks & Recreation
Attn: Class and hiring
P.O. Box 942896
Sacramento , CA 94296-0001
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Parks & Recreation
C&H
715 P Street
Sacramento , CA 95814
Non operational on weekends and holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications - Please see "Special Requirements"
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website: http://www.parks.ca.gov
Hiring Unit Contact:
Michael Bunt
(916) 628-2565
Michael.Bunt@parks.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Sharon Comas - Human Rights Office
(916) 653-9990
sharon.comas@parks.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Instructions
If submitting your completed Application Package by mail or hand delivery, you must include the Position # 549-066-5393-xxx and the Job Control # JC 418331 in the "Examination or Job Title for which you are applying" section on the STD. 678. Note: If you are applying for multiple positions, you must complete a STD. 678 for each position separately. Incomplete applications or applications received with multiple positions listed on one application will not be considered.
Employment History on the STD 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.
Eligibility Information
To be considered for the job vacancy you MUST satisfy one of the following requirements:
In some special circumstances, candidates who meet the Minimum Qualifications for the position, but who do not have one of the types of eligibility listed above, may be hired. However, this is rare, and the preferred method of appointment is through eligibility as described above.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
