Job Description
Seeking a new job opportunity in the Sain Paul area? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the insurance industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring a Human Resources Representative for a contract position! Interested? Get more details below.
- Contract Duration: 6-months
- Worksite Location: Saint Paul, MN
What you’ll do as Human Resources Representative:
- Answer inbound calls, emails and chats from our customers (current employees, retirees and job candidates) regarding payroll, time tracking, benefits, leaves of absence, compensation, performance management, pension, staffing and other miscellaneous HR questions
- Apply HR policies, practices, and technology to effectively provide guidance and resolutions to our customers
- Document call, email, and chat cases accurately and research answers or route to second level support when first call/contact resolution is not possible
- Manage open cases and follow-up with team leadership or other HR department resources until cases are resolved
What you’ll bring to the Human Resources Representative role:
- High school degree or equivalent; bachelor's degree in human resources or related preferred
- 1 year of HR or equivalent customer service experience
- Strong customer service, communication, organization, and prioritization skills
- Experience with Workday preferred.
Our clients know they can depend on our efforts, as we hold their priorities in high regard. We genuinely care about each and every relationship and promise to work with the utmost of respect, integrity and high energy, as we continually strive to build long-term relationships.