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Form of workJob Description
Job Responsibilities:
- Coordinate communication with key customers, notifying them about service schedules and managing orders.
- Handle inquiries regarding product details, order statuses, and technical support.
- Oversee the renewal calendars for agreements, collaborating with the sales team to ensure timely renewals.
- Offer prompt and professional assistance to customers via phone, email, and various communication platforms.
- Maintain accurate and well-organized records documenting customer interactions, feedback, and service-related tasks.
Qualifications:
- Preferred post-secondary education, although not mandatory.
- B2B Customer Service experience is required.
- Ability to multitask.
- Self-motivated, diligent team player.
- Proficiency in basic Microsoft Office applications is required.
- Familiarity with CRM software
- Outstanding organizational skills and time management, demonstrating meticulous attention to detail.
Additional Info:
- Pay: $50,000-$60,000/yr
- Location: 100% Onsite
- Type: Direct Hire
Benefits:
- 100% Employer paid healthcare.
- Dental, vision, life & disability insurance.
- 401k
All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
