Hr Operations Manager

The HR Operations Manager role is an exciting opportunity to join a progressive, and strengths-based HR team supporting a Global financial services company. In this role you'll have the ability to use your talents across several disciplines, and work closely with the company's leadership team. This role reports to the Chief Human Resources Officer
About Us:
At eCapital, we are on a mission to ignite growth and empower businesses across North America and the U.K. by accelerating their access to capital. As a leading financial company, our extensive expertise and forward-thinking technology creates customized, cutting-edge solutions for clients in over 80 industries. Our business model has been focused on growth, and through continued expansion through strategic acquisition, we have built a reputation as the strongest alternative lender in the market. We have also been proud to be recognized as a 'Great Place to Work' by the Secured Finance Network, named as a prestigious Inc. Magazine Power Partner, and celebrated as a 'Most Innovative Company' by ABF Journal, all thanks to our diverse and dynamic team who is the cornerstone of our success.
To continue to innovate and find better solutions for our company and clients, we need bright minds, enthusiastic advocates, and savvy industry professionals. By joining our team, you will have the opportunity to unleash your potential, challenge yourself, and experience the thrill of being part of a rewarding culture.
Are you ready to make an impact and help us shape the future of finance?
Key Responsibilities:

• Lead and direct HR operations across the US, including acting as lead for US HR governance across multiple states.
• Execution of the HR strategy under the direction of the CHRO
• Work closely with leadership and support them in people-related initiatives and opportunities.
• Liaise with our legal department, and provide ownership and resolution to employee relations escalations, providing coaching as needed.
• Oversee & participate in talent initiatives including recruiting of senior level roles.
• Lead the development, alignment and implementation of HR policies and procedures.
• Research HR best practices in the development of initiatives, programs, and policies
• Retrieve and analyze people data to aid in investigations, identify business opportunities and assist with decision making.

• Experience in the leadership and administration of Human Resources policies and processes.
• Experience managing employee relations concerns and coaching managers on performance management best practices.
• Highly motivated, self-directed, and results driven.
• Excellent organizational management skills and demonstrated attention to detail.
• Able to take direction and follow through multi-step project steps/procedures consistently.
• Proven track record of successfully managing multiple priorities in a fast-paced work environment.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS).

• An Undergraduate Degree in Human Resources or equivalent combination of education and experience
• Minimum 3-5 years of progressive experience
• Desirable: CHRL Designation