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When you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate 'Home Away From Home' for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Hotel:
Normal Marriott
Housekeeping Supervisor
Full time
Grow your career in hospitality with Marriott Hotel and Conference Center located in Normal, Illinois! It is our pleasure and commitment to foster an environment of mutual respect, inclusion of all cultures, collaborative teamwork, and create a sense of belonging for all associates. We strive to be better today than we were yesterday through our perseverance. We encourage innovation by listening to our associates. We are sincerely passionate about creating a lasting and memorable associate experience, each and every day. We recognize and reward associates that provide excellent service that exceed our guests expectations during their stay. Atrium Hospitality ranked #1 in customer satisfaction among third-party hotel management companies in the J. D. Power's 2021 Third-Party Hotel Management Guest Satisfaction Benchmark. We are a growing industry leading hotel management company where your contribution leads to success for the company and growth opportunities for you! We are located in the heart of Uptown Normal, offering unparalleled access to many nearby attractions, including Illinois State University, the Childers's Discovery Museum and Anderson Aquatic Center.
Normal Marriott offers a comprehensive total compensation package that includes competitive wages, free parking, hotel discounts, a variety of health insurance options, dental, vision, short and long term disability, accident and critical illness insurance, health savings account, flexible spending accounts, employer paid life insurance, paid sick time off, vacation time off, paid floating holidays, and a 401k retirement plan with an 50 % employer match.
Come join us today to start your hospitality career!
Primary Purpose:
The primary purpose of the Housekeeping Supervisor to ensure that guests have an excellent experience while supervising housekeeping associates to ensure brand standards of hotel cleanliness, preparing proper work assignments and coordinating room readiness other departments.
Work Performed:
The Housekeeping Supervisor will be tasked with the following duties, responsibilities, and assignments:
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner in accordance with established service standards ;
- Conduct appropriate coaching and accountability of housekeeping associates when service, performance, or cleanliness standards are not met ;
- Provide direction, support, timely feedback and recognition of performance in keeping with Atrium's performance management standards and Core Values ;
- Inspect guest rooms and public spaces to ensure compliance with cleanliness standards and verify room statuses ;
- Forecast necessary levels of staffing and supplies to facilitate effective scheduling and ordering with a focus on profitability and cost control ;
- open and close housekeeping department by assigning and monitoring daily operations ;
- Manage Lost and Found by tracking items, communicating with guests and scheduling items to be returned ;
- Promote sanitation, safety, and security efforts of the hotel ;
- Assist with scheduling Associates according to business levels;
- Able to conduct daily stand up with the housekeeping team ;
- Use laundering equipment to safely and thoroughly clean and press linen, keeping the work area clean and safe ;
- Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership ; and
- Any an d all other work as required to complete the primary purpose of the position.
Required
Prior Experience:
Six (6) months of housekeeping and/or related experience
Preferred Prior Experience:
Hospitality experience
Preferred Education:
High school diploma or equivalent
Preferred Technology:
Basic computer knowledge
Physical:
A ble to lift a minimum of 50lbs occasionally and 25lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Fl exible to work day shifts, early mornings, evenings, nights, weekends and holidays
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Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohibe la discriminacion y el acoso de cualquier tipo sin distincion de raza, color, religion, edad, sexo, origen nacional, estado de discapacidad, genetica, estado de veterano protegido, orientacion sexual, genero de identidad o expresion, o cualquier otra caracteristica protegida por las leyes federales, estatales o locales.
Esta politica se aplica a todos los terminos y condiciones de empleo, incluido el reclutamiento, la contratacion, la colocacion, la promocion, la terminacion, el despido, el retiro, la transferencia, las licencias, la compensacion y la capacitacion.
Notice of candidate Privacy Rights: http://https://atriumhospitality.com/privacy-policy/
