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Form of work
SalaryThis is a Full Time position. We are looking for someone who has a flexible and open schedule who can float our AM (7am - 3pm), Mid, and PM (3pm - 11pm) shifts. Must also have weekend availability.
You work with the Front Office management team to deliver an exceptional experience to our guests. From check in to check out you are the first and last impression. You are the hub of communication. You own the guest experience and work with the other departments, from housekeeping to maintenance, to deliver on the hotels standards and service expectations.
Benefits
- Comprehensive Health, Vision and Dental Plans
- Vacation and sick pay
- Matching 401(k) contributions
- Paid bereavement and parental leaves
- Rooms at discounted employee rates...and more!
Responsibilities
- Checking guests in and out accurately, ensuring proper credit is obtained.
- Making reservations and upselling as appropriate.
- Ensuring proper handling of credit cards, cash and other forms of billing/payments.
- Answer phone calls, proficiently use the computer and other technologies.
- Ability to act as a concierge and perform your duties while always providing exceptional guest service.
- Constantly communicate with other shifts, departments and management in an accurate and respectful manner.
WHAT YOU BRING
If you are ready to be successful in this role, you will have:
- Detail-oriented attitude & a committed work-ethic
- Ability to multitask and stay calm in stressful situations
- Friendly customer service skills
- Great communication skill and a mastery of the English language
- Ability to work with computers
- You must be at least 18 years old
No experience or education required all training provided!
A full job description is available at the time of interview.
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Work setting:
- In-person
Application Question(s):
- Are you able to work on the weekends?
- Can you pass a background check?
- Do you have open availability?
Work Location: In person
