Financial Aid Advocate - PT Temporary

Job Title:Financial Aid Advocate - PT Temporary
Location: Georgia Gwinnett College
Regular/Temporary: Temporary
Full/Part Time: Part-Time
Job ID: 270013
About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our diverse student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the diverse needs of our faculty and staff. From competitive compensation to health and wellness programs, professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a diverse and stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

All members of the USG community must adhere to the USG Statement of Core Values, which consists of Integrity, Excellence, Accountability, and Respect. These values shape and fundamentally support our university's work. Additionally, all faculty, staff, and administrators must also be aware of and comply with the Board of Regents and Georgia Institute of Technology's policies on Freedom of Expression and Academic Freedom. More information on these policies can be found here: Board of Regents Policy Manual | University System of Georgia (usg.edu)

Job Summary

The Financial Aid Specialist - PT Temporary is responsible for performing professional and administrative duties associated with the delivery of student Financial Aid services. The specialist works in the Financial Aid Services office playing a pivotal role in the Financial Aid process by supporting students and their families throughout their Financial Aid journey. Works with the Customer Service team to ensure that students visiting the Welcome Center are assisted in a timely manner. This position participates in planning meetings held by the Customer Service team and assists in the Grizzly Orientation process.
This position is a temporary position not to exceed six months of employment with expected work hours of 19 per week. This position has an expected duration of ten weeks.

Responsibilities

• Responsible for providing accurate and timely information regarding various Financial Aid programs, assisting and collaborating with students and their families in completing application forms to ensure seamless processing of Financial Aid applications.
• Provides comprehensive Financial Aid counseling to students and their families, addressing inquiries related to eligibility requirements, application procedures, available funding options and other pertinent issues.
• Conveys information relating to federal, state, and institutional aid regulatory program requirements through virtual and face-to-face appointments.
• Provides customer service to students and parents, addressing inquiries and resolving issues in a professional and timely manner. Serves as a resource for Financial Aid information during orientations, workshops, and other campus events.
• Provides input and guidance to the Enrollment Management leadership team regarding enrollment related programs, processes, and partnerships with Georgia high schools.
• Participates in weekly Customer Service team meetings providing suggestions and feedback to ensure student contacts are effective and contain necessary information.
• Other duties as assigned.

Required Qualifications

• 4 Year / Bachelor's Degree in Guidance and counseling or an education related field
• Experience as a guidance counselor at a Georgia high school.

Preferred Qualifications

• Graduate Degree
• Knowledge of federal Financial Aid programs, regulations, and compliance requirements (e.g., Title IV, FAFSA) desirable.

Knowledge, Skills, & Abilities

• Strong analytical skills with the ability to interpret financial data and assess eligibility for aid.
• Excellent communication and interpersonal skills, with the ability to interact effectively with varied populations.
• Detail-oriented approach with a commitment to accuracy and confidentiality.
• Proficiency in Microsoft Office applications and student information systems (e.g., Banner).

Conditions of Employment

Hiring is contingent upon eligibility to work in the United States and proof of eligibility will be contemporaneously required upon acceptance of an employment offer. Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Gwinnett College (GGC). Eligibility of employment is determined by GGC in its sole discretion and includes but is not limited to confirmation of credentials and employment history reflected in your application materials; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are subject to the applicable federal laws, state laws, statutes, rules, and regulations of this institution, and to the bylaws and policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal Employment Opportunity

Georgia Gwinnett College is an equal employment, equal access, equal educational opportunity, and affirmative action institution. GGC does not discriminate on the basis of race, color, creed, age, religion, national or ethnic origin, sexual orientation, gender identity or expression, sex (including pregnancy or childbirth), veteran status or military status, genetic information, or disability in employment or admission or access to its programs and activities, as required by Title IX. Inquiries including anyone who feels they have been discriminated against should contact the Office of Equal Opportunity and Title IX compliance and direct concerns to the GGC Title IX Coordinator, Building B, Suite 3700, titleix@ggc.edu or (678) 407-5085.
For individuals requiring disability-related accommodations for participation in any event including the application, interview process, or to obtain print materials in an alternative format, please contact HR Payroll and Benefits at (678) 407.5054 or email benefits@ggc.edu.

Other Information

Due to the volume of applications, applicants may not receive a reply from the College unless an applicant is selected for an interview. Review of applications will continue until positions are filled. Georgia is an open records state.