Host Home Care Coordinator

$500 Sign-on Bonus 

WE OFFER EXCELLENT BENEFITS:

• FREE Employee Medical Insurance
• FREE Employee Dental Insurance
• FREE Employee Vision Insurance
• Sick leave (1 week paid sick leave immediately upon hire plus regular sick leave accrual and 8 hours of paid sick leave per month)
• Vacation (Minimum of 2 weeks paid vacation)
• Discounted health memberships
• Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
• FREE Long-Term Disability Insurance
• FREE Life Insurance
• 13 Paid Holidays

Job Summary

The role of the Host Home Care Coordinator involves recruiting, selecting, and orienting host families to be a part of the program—along with providing on-going support for families enrolled in the program. The Host Home Care Coordinator will also provide intensive individualized case management services for teens participating in the program.

 Job Duties/Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. 

1. Assist in the development of procedures and practices for the Host Home Program in alignment with state and national best practices. Coordinate with Youth Services Administrator and CCWW Director to conduct community outreach, marketing, and coalition building.
2. Implement core principles and evidence-based practices that include Positive Youth Development, Trauma Informed Care, and Youth Mental Health First Aid.
3. Recruitment and engagement of youth ages 16 – 17 with experience of homelessness to participate in the Host Home Program. Conduct community outreach and build high-quality relationships with youth to understand the personal experiences of children and youth impacted by homelessness and trauma.
4. Recruitment, selection, and orientation of Host Home families.
   1. Interview and conduct home-site visits with potential Host Home families.
5. Complete Host Home Program intake with youth and Host Home family.
6. Create Individualized Care Plan for each youth that focuses on family reconciliation, obtaining safe and stable housing, promotion of social and emotional wellbeing, education and employment, permanent connections & aftercare supports.  
   1. Provide information and referrals as needed and link youth with community resources ensuring ongoing high quality of care.
7. Provide support to youth and Host Home families if problems arise in the home.
8. Assist with transporting youth to and from scheduled appointments and other designated activities as needed.
9. Provide representation on CCEW Host Home work at Anchor Community Initiative (ACI) meetings.
10. Provide follow-up and aftercare services as needed for youth discharged from the Host Home Program, with guidance from the Youth Services Administrator.
11. Maintain client files per agency requirements, including organizing information to facilitate audit trails and procedures. Perform client file destruction in accordance with agency policies and procedures.
12. Provide clear, concise, and empathetic information in all written and verbal communication interactions.
13. Provide accurate, complete, and timely data, and reports to Youth Services Administrator and CCWW Director as needed.
14. Other special projects as assigned by the Youth Services Administrator or CCWW Director.
15. Adhere to the tenets of Catholic Social Teaching and Catholic Doctrine.
16. Perform related functions necessary to support the mission and core values of Catholic Charities.
17. Uses appropriate administrative, fiscal, physical, and technical safeguards to ensure the confidentiality, integrity, and security of CCEW client protected health information (PHI), per regulations outlined in the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
18. Will regularly utilize all forms of communication (email, text, phone, etc.) and database practices necessary for this position and as directed by supervisor.
19. Excellent written and verbal communication skills, and ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities.
20. As a mandated reporter, follow all procedures outlined in agency policies and procedures to report to the proper agency when there is suspicion and/or confirmation that a child or adult has been a victim of abuse or neglect.

Job Qualifications

To perform this job successfully, an individual must meet the minimum qualifications listed below.  These qualifications are representative of the knowledge, skill and/or ability required to perform this job.  Bi-lingual preferred (Spanish & English) and experience working with the Latin community preferred.

Education/Experience: to perform this job successfully, an individual must have:

• A BA in Social Work or related field preferred, or 3 years of lived experience equivalency.
• Familiarity with local issues related to youth and young adult homelessness, and/or knowledge of youth-serving systems and homelessness in general.
• Ability to work with diverse communities and commitment to supporting inclusion, both internally and across our efforts to serve all youth and young adults experiencing homelessness.
• Knowledge of social service and educational resources in the greater Walla Walla area.
• Proficiency with Microsoft Office applications and ability to navigate database software platforms with ease.
• Ability to organize, set priorities, monitor progress towards goals, and track details.
• Excellent written communication skills – proofreading, punctuation, composition, and grammar.
• Excellent interpersonal skills and the ability to work with confidential and sensitive information while assisting staff, volunteers, and the public.
• Ability to work independently using high-level discretion, maintaining the highest degree of confidentiality, and ability to manage multiple details and deadlines. Must be a self-starter and can exercise initiative.

Certificates/Licenses: To perform this job successfully, an individual must have a valid Driver’s License and the ability to drive for work use. Successfully pass background check applicable to position. 

Physical Abilities: To perform this job successfully, an individual must be able to:

• Regularly sit, stand, climb, walk, hear/listen, talk.
• Frequently lift up to 20 pounds, pull/push, carry, grasp, reach
• Occasionally crawl, stoop, kneel.
• Clearly see 20+ feet, with or without corrective lenses, ability to focus.

Mental & Other Skills/Abilities: To perform this job successfully, an individual must have the:

• Adaptability: ability to adapt to changes, delays, or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
• Analytical Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.

• Attendance: ability to consistently arrive and be able to work as scheduled.

• Computer/Technical Ability: working knowledge of: Word Processing software, Spreadsheet software, Internet software. Ability to work with computerized database and knowledge of billing procedures and filing procedures.
• Dependability: ability to follow instructions, both in written and verbal format; ability to respond to management direction; ability to complete tasks on time or notify the appropriate person with an alternate plan when necessary.
• Interpersonal Skills: ability to maintain satisfactory relationships with others, excellent customer service skills and a good overall understanding of appropriate human relations. Awareness of and sensitivity to the service population’s culture and socioeconomic characteristics. Ability to ask questions and gather information in a non-threatening manner. Ability to respond in a gentle and professional manner to persons experiencing emotional trauma or crisis. 
• Judgment: ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
• Language Ability: ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to speak effectively before groups of customers or employees of organization. Ability to apply screening criteria in order to determine appropriateness for services.
• Mathematical Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
• Problem Solving Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
• Quality Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
• Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Skills: ability to supervise volunteers with identified tasks.

Workplace Environmental Conditions

While performing the essential duties/responsibilities of this job, the employee will be:

• Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon daily activities.
• Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.

CCEW Mission
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.