Address
Form of work
Salary```Duties```
- Greet customers and provide excellent customer service
- Listen to customers' concerns and accurately document them
- Conduct vehicle inspections and identify necessary repairs or maintenance
- Provide detailed explanations of recommended services and associated costs
- Upsell additional services or products based on customer needs
- Schedule appointments and communicate with customers regarding service timelines
- Coordinate with technicians to ensure timely completion of repairs
- Update customers on the status of their vehicles throughout the service process
- Process payments and handle financial transactions
```Qualifications```
- Previous experience in automotive service writing or related field preferred
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to effectively explain technical information to customers in a clear and concise manner
- Proficient in using computer systems for scheduling, invoicing, and record keeping
- Detail-oriented with strong organizational skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $51,773.00 - $56,430.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Day range:
- Weekends as needed
Shift:
- 8 hour shift
Experience:
- service writer: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
