Service Advisor

Responsibilities:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Provide estimates for repairs and communicate them to customers
- Schedule appointments and manage the service department's workflow
- Coordinate with technicians to ensure timely completion of repairs
- Upsell additional services or products as appropriate
- Maintain accurate records of customer interactions and transactions

Qualifications:
- 3-5 years of Previous experience in automotive service or a related field is preferred
- Strong mechanical knowledge and understanding of vehicle maintenance
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Detail-oriented with strong organizational skills
- Proficient in using computer software for service writing and estimating

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Job Types: Full-time, Part-time

Pay: $75,000.00 - $130,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Day range:

• No weekends

Shift:

• 8 hour shift

People with a criminal record are encouraged to apply

Work Location: In person