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SalarySUMMARY:
HIM specialists organize and maintain health information both in paper files and in electronic systems. They check data for accuracy, record information and keep file folders and electronic databases up to date. Some of the data they manage includes patient information, medical histories, physician exams, test results, treatments and services provided. In addition to their clerical duties, records specialists often consult with health care professionals to make sure information is accurate. They must also follow best practices for security and patient confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for managing patient health records.
- Receive and process requests for patient health information.
- Upload patient records to the patient’s chart, such as progress notes, lab reports, x-ray results, correspondences, etc.
- Ensure all records are properly labeled and indexed.
- Accurately attach patient results to orders/referrals.
- Ensures medical records are assembled in standard order and are accurate and complete.
- Creates digital images of paperwork to be stored in the electronic medical record.
- Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
- Maintain confidentiality and security with all privileged information.
- Inform manager of work, site difficulties, and/or fluctuating volumes.
- Assist with additional work duties or responsibilities as evident or required.
- Consistent application of medical privacy regulations to guard against unauthorized disclosure.
- Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
- Answering of inbound/outbound calls.
- May assist with patient walk-ins.
- May assist with administrative duties such as handling faxes and data entry.
- Must meet productivity expectations as outlined at specific site.
- Inform manager of work, difficulties, and/or fluctuating volumes.
- Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
- Basic computer proficiency
- Comfortable utilizing phones, fax machine, printer, and other general office equipment on a regular basis.
- Excellent organization skills
- Attention to detail
- Strong data entry skills
- Strong written and communication skills
- Ability to work in a fast-paced environment
- Ability to be flexible, versatile and adaptable in day-to-day activities
- Strong interpersonal skills
- Ability to work with others in a non-judgmental and confidential manner
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent, Associate’s Degree preferred
- Experience in healthcare environment
- Minimum of 2 years’ administrative experience preferred
- Working knowledge of medical terminology, and other aspects of health information preferred
