Senior Human Services Program Specialist - 64060074

Requisition No: 823218 

Agency: Department of Health

Working Title: SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 64060074

 Pay Plan: Career Service

Position Number: 64060074 

Salary:  $40,351.04-$44,000.00 

Posting Closing Date: 02/27/2024 

Total Compensation Estimator Tool

FLORIDA DEPARTMENT OF HEALTH
Open Competitive Opportunity
Division of Disease Control
Bureau of Communicable Diseases
HIV/AIDS Section
Senior Human Services Program Specialist
Requisition Number 823218
Position Number 64060074
Annual Salary: $40,351.04 - $44,000.00

Your Specific Responsibilities:

This is a professional position that serves as the Patient Care Medication Adherence and Training Coordinator within the Patient Care Unit of the HIV/AIDS Section, Bureau of Communicable Diseases, Division of Disease Control and Health Protection. This position reports to the ADAP Operations and Compliance Manager. The position is vital in implementing activities to improve medication adherence throughout the state, providing programmatic and technical training to county ADAP staff, and ensuring compliance with federal law, policy, and state eligibility rules and requirements. This position collaborates with HIV/AIDS Section staff and county health departments to plan and coordinate activities to improve ADAP clients' health outcomes.

The Medication Adherence and Training Coordinator will work with ADAP regional coordinators and county DAP staffing analyzing program data to monitor client compliance, medication, and recertification adherence. This position will work with individual counties and the regional coordinators to identify challenges unique to the area to enhance program services and delivery methods and overcome adherence barriers. Confirms program policy adherence and collaboration efforts with local CHO and Florida Department of Health (FDOH) linkage program engagement specialists for client re-engagement. Works with CQM efforts to identify barriers and incorporate the strategies for improvement of access to services for clients, resulting in increased medication adherence. Assess and identify county health department needs in providing services to eligible ADAP clients, provide technical assistance, and determine any visits/training needed for the area. Monitor and document county health departments' compliance with program standards and make recommendations for technical assistance/quality assurance and improvement. Ensures that any information and technical assistance provided to the field is consistent and aligned with the program's policy and procedures.

Use QI tools and best practices to identify strategies and develop plans to increase client compliance in alignment with program standards. Gain an understanding of the programs available in the Prevention Unit and how to leverage those programs to enhance adherence strategies and engage ADAP clients. Documents and shares knowledge of best practices with areas of the state with documented lower rates of medication adherence performance and collaborates with county health department staff in these areas to develop performance improvement plans utilizing best practices, baseline data, setting targets for improvement, and timeframes for performance measurement. Routinely follows up with county health departments to ascertain progress with the performance improvement plan, key successes/challenges and provide technical assistance. Assists ADAP state health office team members to review monitoring results to ensure compliance with federal law, policy, and state eligibility rules and requirements.

Responsible for the introductory, intermediate, advanced-level, and ad-hoc programmatic, eligibility, and technical training for Patient Care Programs. Draft training materials, which may include print, media, and video tutorials, and explore avenues for effective delivery of program education and instruction to enhance program knowledge, skills, and competencies of CHO ADAP staff, ADAP clients and stakeholders. Coordinates training components with the HIV/AIDS Section. HIV/AIDS Patient Care, Communications and Health Equity Unit and the Department's Office of Communications. Coordinates with the HIV Prevention Program to provide technical assistance and training to Minority AIDS Initiative (MAI) -funded providers and identify opportunities for programmatic collaboration.

Participates in developing and implementing planning, policies, procedures, rules and standards required to manage DAP and enhance program knowledge skills effectively and competencies.Provides feedback on the ADAP Program Policy and Procedures manual to ensure grant compliance and consistency with HRSA's National Monitoring Standards for Ryan White Part 8 Grantees, including but not limited to medication formulary management, eligibility determination and client enrollment and access to services. 

Assists in drafting and communicating program updates and policy clarifications. 

Responsible for the development and accurate updates of the program's central office procedures and process maps.

Travel as assigned to complete tasks stated within this position description.

Performs other related duties as assigned.

Required Knowledge, Skills, and Abilities:

• Knowledge of ADAP Policy Manual
• Knowledge of Florida patient care eligibility rules
• Knowledge of county health department ADAP offices
• Knowledge of Provide, Skill in listening and communicating with others.
• Skill in developing performance improvement plans.
• Skill in developing training presentations.
• Skill in running reports.
• Ability to work independently and as a member of a team.
• Ability to communicate orally and in writing.
• Ability to track assignments and progress or activities.
• Ability to provide technical assistance and training.

Qualifications:

Preferred - associate degree.

3-5 years of experience 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Tallahassee

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits.
• Nine paid holidays and one Personal Holiday each year.
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions.

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts.
• Tuition waivers.
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.