Address
Form of work*** THIS IS ONSITE IN BARTLESVILLE, OK. NO REMOTE WORK ***
Our Client is seeking a junior level candidate to work onsite as Help Desk Technician from 11:30AM - 10PM 4 days/week troubleshooting technical issues around hardware, software, Windows 10/11 OS, and active directory permissions while providing exceptional customer service. Candidate will field incoming requests from multiple sources and prioritize critical issues and escalate issues to appropriate team members if needed. Must have strong problem-solving skills to resolve issues in a fast-paced environment while maintaining a positive attitude.
Essential Duties and Responsibilities:
• Respond to user requests for support and resolve problems;
• Monitor and respond quickly and effectively to requests received through the helpdesk;
• Install, test and configure new workstations, peripheral equipment and software;
• Monitor system performance and functionality;
• Provide support to our driving associates in person and over the phone;
• Document process and solutions;
• Participate in Refinery projects as assigned.
Abilities
• Motivated and team oriented professional.
• Strong organizational, computer, and customer service skills required.
• Must possess excellent interpersonal communication skills, attention to detail, analytical, forward-thinking, and ability to multi-task.
• Must be outgoing, confident, and self- motivated.
• Must possess ability to effectively learn and acquire new knowledge and skills.
• Willingness to work overnights or weekends if needed.
• Accurate typing at least 45 WPM.
Additional Qualifications:
Email resumes in the MS Word format with all-inclusive W2 hourly contract rate to be considered. Candidate must be willing to submit to Post-Offer, Pre-Employment drug test and background check.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
