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Helpdesk Technician jobs

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LEVEL 1 VOIP HELPDESK TECHNICIAN

Provide support and convey resolutions to customer issues. Properly escalate unresolved queries to engineering. Track, route and redirect problems to correct resources. Manage emails, phone calls, chats, and tickets according to c...

CompanyInteractivetel
AddressRemote
CategoryInformation Technology
Salary$40,000 - $45,000 a year
Job typeFull-time
Date Posted 6 hours ago See detail

Level 1 VoIP Helpdesk Technician New

Interactivetel

Remote

$40,000 - $45,000 a year

Provide support and convey resolutions to customer issues. Properly escalate unresolved queries to engineering. Track, route and redirect problems to correct resources. Manage emails, phone calls, chats, and tickets according to c...

6 hours ago seen See more...

Junior Helpdesk Technician

Smx

Ridgecrest, CA

Provides first level technical support for personnel in various locations who have NMCI assets and peripherals. Generates, monitors, and tracks Move-Add-Change (MAC) requests for funded services. Addresses, escalates and/or tracks...

5 days ago seen See more...

Helpdesk Technician I

Airswift

Bartlesville, OK

Provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer service.. Field incoming requests from multiple sources, prioritize crit...

7 days ago seen See more...

IT Helpdesk Technician

C&L Aviation Group

Bangor, ME

$38.3K - $48.4K a year

Offer direct support to users within a Windows domain, ensuring smooth operation and quick resolution of issues. Provide expert remote support to users leveraging advanced remote control tools, ensuring timely assistance regardles...

7 days ago seen See more...

IT Helpdesk Technician

Marian University Of Indiana

Indianapolis, IN

Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values, honoring the legacy of the founding congregation, through transformative education unity in diversity...

a week ago seen See more...

HelpDesk Technician - Seasonal

Washington And Lee University

Lexington, VA

Provide first and second level technical support to faculty and student users. Work as a member of a team to diagnose and fix both computer and network problems. Provide one on one user support through both phone and face to face...

a week ago seen See more...

Helpdesk Technician

Catalis Holdco Inc.

Georgia, United States

$48,000 - $55,000 a year

Respond to user requests submitted to the Help Desk and troubleshoot problems via phone, email, remote access, or in-person, ensure a timely resolution or escalation. Procure, Configure, and provide workstation, printer and periph...

a week ago seen See more...

Helpdesk Technician

Catalis Holdco Inc.

Atlanta, GA

With deep expertise, a proven track record, and innovative digital solutions, Catalis has empowered public servants across the US and Canada to modernize government and engage citizens. This position will be located in our Alphare...

a week ago seen See more...

Helpdesk Technician

The Bay Club Company

San Francisco, CA

Provide remote and on-site level I and II support to Bay Club employees. Escalate and triage incidents to relevant support teams, where required. Provide support for common IT tasks (password resets, new user setups, etc.). Troubl...

a week ago seen See more...

Helpdesk Technician

Doxa Insurance Holdings Llc

Fort Wayne, IN

$44.8K - $56.7K a year

Support, troubleshoot and implement hardware and software. Handle tickets, phone calls, and Teams messages when they arrive. Maintain Service Level Agreements and prioritize accordingly. Perform miscellaneous functions and special...

a week ago seen See more...

Corporate IT Helpdesk Technician (Boston HQ)

Winncompanies

Boston, MA

$44.1K - $55.8K a year

Provide Tier I and Tier II technical support to internal team members Act as an escalation point for requests not handled by first-level helpdesk support. Provide timely communication on issue status and resolution. Track and reco...

a week ago seen See more...

Senior IT Helpdesk Technician (Association Office)

Ymca Of Greater New York

New York, NY

Utilize Active Directory knowledge for efficient management. Expertly handle Helpdesk Ticketing system for tracking and resolving IT queries. Provide remote guidance to clients, ensuring effective problem-solving.Attentively addre...

a week ago seen See more...

Senior IT Helpdesk Technician (Association Office)

The Community Ymca

New York, NY

Utilize Active Directory knowledge for efficient management. Expertly handle Helpdesk Ticketing system for tracking and resolving IT queries. Provide remote guidance to clients, ensuring effective problem-solving.Attentively addre...

a week ago seen See more...

Helpdesk Technician

Fit Technologies

Cleveland, OH

Supporting various client environments remotely and occasionally onsite.. Responsible for maintaining daily service calls and meeting requested SLA time frames based on client expectations.. Serving as the first point of contact...

a week ago seen See more...

IT Helpdesk Technician

Bank Of Marin

Rancho Cordova, CA

$25.61 - $41.67 an hour

Represent the bank in a positive, courteous, friendly and professional manner, including direct client contact as well as telephone, email and other methods of communication. Serve as first point of contact for all phone and email...

2 weeks ago seen See more...

IT Helpdesk Technician(F/T) - Savannah, GA

Optim

Savannah, GA

$38.6K - $48.9K a year

Triages all helpdesk tickets and phone help requests. Escalates issues as required to other IT staff. Assists with department projects as required. Unboxes and preps new PCs prior to deployment. Repairs and refurbishes PCs as nece...

2 weeks ago seen See more...

Helpdesk Technician - 2nd Shift

Teksystems

Bartlesville, OK

Essential Duties and Responsibilities: Respond to user requests for support and resolve problems; Monitor and respond quickly and effectively to requests received through the helpdesk; Install, test and configure new workstatio...

2 weeks ago seen See more...

Helpdesk Technician

Hut 8 Corp

Miami, FL

Ensure IT Service Desk and support tickets are always monitored during designated hours. Log all support request (ITSM: Problem, Change, and Incident) in Service Desk ticketing system. Provide ticket, telephone, email, remote, and...

3 weeks ago seen See more...

Helpdesk Technician

Mitc

United States

$47,000 - $65,000 a year

You enjoy problem solving and finding solutions. You are an excellent communicator and are comfortable communicating via email and phone. You enjoy learning and staying up to date on new software releases and features. You have a...

3 weeks ago seen See more...

Helpdesk Technician

Itasca County, Mn

Grand Rapids, MN

Stay healthy. Feel secure. Healthy work-life balance. Yes. No. Associate degree or higher in Computer Information Systems, IT Network Administration, Computer Science related field (must attach transcript) AND 3 years' work experi...

3 weeks ago seen See more...

Helpdesk Technician

Itasca County

Grand Rapids, MN

Provides technical and analytical support for all county employees with their use of any supported information technology to complete their assigned projects and/or duties.. Troubleshoots hardware and software problems;. Respond...

3 weeks ago seen See more...

Helpdesk Technician

S2Technologies

Dugway, UT

$52K - $65.9K a year

Log all requests for assistance and all deficiencies upon discovery, and track solutions, in the Government approved trouble ticketing system. Create helpdesk tickets immediately upon request. Notify users of ticket status within...

3 weeks ago seen See more...

Helpdesk Technician I

Oaktree Staffing Services

United States

Provide direct technical support for issues involving hardware, software and networking for users throughout the company while providing exceptional customer service. Field incoming requests from multiple sources, prioritize criti...

3 weeks ago seen See more...

IT Helpdesk Technician

Oneten

United States

$75,000 - $85,000 a year

Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step ins...

3 weeks ago seen See more...

IT Support Technician/ Helpdesk technician

Arthur Grand Technologies Inc

Richland, WA

$51.9K - $65.7K a year

BA/BS in Computer Science, Information Technology or related field from an accredited college or university, in lieu of a degree, 6 years of progressive, related experience. Must be able to complete and pass a pre-employment drug...

6 days ago seen See more...

Helpdesk Technician, NOC Tier 2

Patriot Llc

Washington, DC

$44.8K - $56.7K a year

Receive and resolve Level 1 requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot servers and utilizing multiple data sources and tools in the diagnosis and assessment of system...

4 weeks ago seen See more...

IT Helpdesk Technician

Behavioral Health Associates

Lehighton, PA

From $35,000 a year

Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications. Provide clear and co...

4 weeks ago seen See more...

Senior Helpdesk Technician - Remote

Leadingit

Woodstock, IL

Solve uncommon issues that have been escalated. Perform remote network and server troubleshooting. Learn and integrate new security technologies. Determine the best solution based on the issue and details provided by customers. Ha...

4 weeks ago seen See more...

IT Consultant / Helpdesk Technician

Cyberteam

Purchase, NY

$50,000 - $70,000 a year

Software and hardware installation/maintenance. End-User telephone support. Complete work on assigned tickets. Documenting, tracking, and monitoring issues to ensure a timely resolution. Rely on instructions and pre-established gu...

4 weeks ago seen See more...

IT Helpdesk Technician

Micrologic Associates

Parsippany, NJ

From $22 an hour

Willingness to work overtime and a rotational weekly schedule (Hours vary). Service calls must be completed regardless of your personal schedule. Technical and product support. Diagnosis and repair of computer hardware, and remote...

4 weeks ago seen See more...

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What are the top cities open Helpdesk Technician jobs?

There are open Helpdesk Technician jobs in several cities including Fullerton, Houston, New York, Columbus, Wasilla, Golden, Vandalia, Oskaloosa, New Hampton, Boston, North Olmsted, Phoenix, Schaumburg, Dallas, Hobart,

What companies are hiring for Helpdesk Technician jobs?

The top companies hiring now for Helpdesk Technician jobs are Adex Corporation, Amsys Innovative Solutions, AppleOne, Community Credit Union of Florida, Compunnel Inc., Compunnel, Inc., Digital South Communications I, Eagle Rock Properties, Electronic Systems, Inc., Electronic Systems, Inc., Eureka Process, LLC, Eureka Process, LLC, Grunley Construction Company, Inc., Hatch IT, Hoffman & Hoffman Inc,

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