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SalaryPOSITION: Heavy Equipment Auditor/Desk Reviewer (Contractor Position)
We are a growing, technology based National Claims Solutions Company located in Phoenix, Arizona. For over 20 years, our mission has been to provide our customers the highest level of service, while building an incredible culture and experience for our employees.
As a Heavy Equipment Auditor, you will be reviewing or writing estimates, supplements, photos and other appraisal related materials. vendor network. You will play a vital role in maintaining the quality of our estimates. The role will work closely with the Audit Supervisor to follow IAnet and Customer audit guidelines and standards.
JOB BRIEF: Under general supervision this role will be require review of Heavy Equipment appraisals and files for IAnet.
What You’ll Do:
- Review estimates, supplements, photos and total loss forms for accuracy and thoroughness
- Request revisions or corrections from appraisers as needed
- Manage an active audit queue workload with multiple insurance carrier partners
- Follow-up with pending files daily
- Utilize negotiation skills for repair processes and agreed repair prices with repair facilities.
- Maintain professional correspondence with clients always, including explanations of estimate review/audit results
- Maintain professional correspondence with appraisers for educational purposes designed to reduce repeat errors on appraisals
- Assist with questions from internal staff members and encourage peer training
- Assist with incoming telephone calls
- Obtain and maintain appropriate licensing, training and high-quality standards
- Work in a team-oriented environment and assist in other audit queues as needed
- Adapt to a changing work environment, expect growth from self and think outside of the box at a fast-paced, growing company
What You Have:
- Strong customer service skills
- Strong Heavy Equipment appraisal and review technical skills
- 2 years + minimum experience as Heavy Equipment auditor, appraiser, or reviewer
- Ability to prioritize work and handle changing priorities
- Outstanding written and verbal communication skills
- Testing & Background check required
- Highly detail-oriented and organized
- Strong critical thinking and problem-solving skills
Job Type: Contract
Pay: $24.00 - $28.00 per hour
Schedule:
- 8 hour shift
- Choose your own hours
- Monday to Friday
Application Question(s):
- List software systems you have experience using.
- Do you have experience writing Heavy Equipment estimates?
Work Location: Remote
