Healthcare Data Analyst - Ryan Health | Women & Children's

Position Overview:
Under the direction of the Director of Informatics and Reporting, the Healthcare Data Analyst (HDA) will be responsible for data analysis, evaluation and reporting from all data management systems. Other responsibilities include: (1) translating internal business needs into data-driven deliverables and products and (2) creating sustainable reports, dashboards and data models necessary to meet those needs. Working with other IT team members and business representatives, this individual should be able to report and present results and findings to various levels of the organization. The HDA shall facilitate and monitor the electronic exchange of confidential information, generate reports and assist in the evaluation and quality control of databases for all programs. This work shall be conducted in support of the mission and goals of Ryan Health.

Essential Functions: 

•    Understand and work with all aspects of healthcare (clinical, financial and operational data) to identify trends and other    salient information.
•    Work with program managers to ensure the availability of all information required and to compile and submit thorough and timely     reports on the status and progress of grant-funded programs.
•    Compile, write and oversee the production of statistical and operational reports required for programs.
•    Work with programming consultants to develop and maintain network-wide databases, including uniform computer system design  and data entry procedures, to ensure compatibility.
•    Serve as a liaison to external regulatory agencies to assure contractual compliance in data reporting and submissions.
•    Maintain patient information and conduct research and analysis to develop recommendations for program procedures.
•    Develop, test, configure and update EHR data fields, templates, Smartforms and reports, utilizing eBO registries and other tools, and assist in data collection activities in collaboration with other IT staff.
•    Analyze and report operational and clinical data to supervisors for the Ryan Health; select, extract, compile and transform interconnected data elements into meaningful information requested by the clinical leadership for decision-making purposes.
•    Create and maintain comprehensive troubleshooting documentation and training material for external databases, EHR configuration and end-user curriculum. Conduct training sessions on system features.
•    Develop clinical/business workflow testing scenarios; identify, diagnose, and resolve workflow issues; recommend enhancements or solutions to problems to improve performance.
•    Analyze and design systems and interfaces to meet user needs, and work with other IT Management staff to troubleshoot problems that occur during daily operations.
•    Recommend new and/or revised procedures for the proper use of databases and the enforcement and implementation of policies and procedures. Consult with other IT Management staff for guidance in database integration with EHR.
•    Assist in report production, maintenance, and support of the IT Systems.
•    Attend all meeting and/or training sessions as required.
•    Other special projects/assignments, as needed

Minimum Experience and Skills Required:

•    Minimum two years of experience in data analytics, data management and data reporting, including experience with IBM Cognos, MSSQL, MS PowerBI and BridgeIT or similar products
•    Experience with healthcare grant funded programs such as AIDS Institute Reporting System (AIRS), eShare, CDC, Cerberus and NYS Health   
•    Expertise in Electronic Health Record (EHR) applications; eClinicalWorks (eCW) preferred
•    Understanding of systems analysis, workflow design, and data integrity techniques
•    Experience in Business Intelligence software
•    Experience with database development and management
•    Experience in Project Management Methodology
•    Excellent communication and interpersonal skills                             

Education, Licenses and/or Certifications Required:
B.A. or B.S., preferably in Information Technology, Engineering, or Health Care, or High School Diploma and  five (5) years of equivalent work experience

Preferred Qualifications:

• Master’s degree
• Certification in eClinicalWorks
• Experience with Cognos, Power BI and BridgeIT

Competencies Required:
Customer Service: 

• Professional, courteous and respectful conduct when dealing with fellow employees: IT staff, management and clinicians
• Commitment to work towards the goals, strategy and mission of the organization as set forth by management

Cooperation/Teamwork

• Works well with others
• Contributes input to improve outcomes
• Asks others for opinions and feedback; provides feedback in a tactful and respectful way

Minimal Training Time:
90-day introductory period.   

Working Conditions:
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk and hear.

The employee is occasionally required to move about the office; use hands and fingers to feel, handle, or operate office equipment.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

The work is primarily in a mental health clinic and/or general primary care setting which includes the unpredictability in behaviors of individuals and acute and chronic infectious diseases which may be contagious.  Adequate preparation and precaution is necessary. 

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.  This position may be required to perform other duties.  If such work becomes a permanent and regular part of the job, a new description will be prepared. 

Equal Opportunity Employer

Ryan Health is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.