Address
Form of workTHE CURRENT VACANCY IS WITHIN THE BEHAVIORAL HEALTH & SOCIAL
SERVICES BRANCH OF THE HEALTH AND HUMAN SERVICES AGENCY
ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2024
SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE
STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS
SEE "SPECIAL REQUIREMENT" SECTION REGARDING
POSSESSION OF A VALID DRIVER'S LICENSE
RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED
FINAL FILING DATE: JANUARY 02, 2024 AT 9:00 AM
SALARY INFORMATION
$6,879 - $8,781 APPROXIMATE MONTHLY* / $39.69 - $50.66 APPROXIMATE HOURLY*
*Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases* Please visit https://www.shastacounty.gov/personnel/page/labor-agreements-mous
ABOUT SHASTA COUNTY
Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.
ABOUT THE DEPARTMENT
The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents. Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services. The HHSA promotes optimal health for all. The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety. This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA's services to be more responsive to the needs of the public.
Children's Services encompass the services that help ensure children are protected and safe. This branch investigates alleged abuse and neglect of children, and it licenses foster and adoptive homes for children who are experiencing traumatic events in their lives. The branch also encompasses children's mental health and youth alcohol and drug services. This branch also works with juvenile justice and education to coordinate services for clients.
Adult Services focuses on issues that affect people eighteen and older. Adult mental health services include outpatient mental health care, 24-hour crisis stabilization services for people at risk of hospitalization, 24-hour crisis residential services, long-term placement services and referrals to local non-profit organizations that provide additional services. This branch also provides Adult Protective Services to follow-up on elder abuse reports. In-Home Supportive Services help those who need assistance with daily activities in order to remain safely in their own homes, and the Public Authority keeps a registry that helps In-Home Supportive Services recipients find a screened caregiver to provide those services. The Public Guardian helps citizens who are unable to manage their personal and financial affairs and may require guardianship or conservatorship. Mental Health Services Act administration is also housed in the Adult Services Branch.
ABOUT THE POSITION
Under general direction of the Health and Human Services Agency Director or a Health and Human Services Agency Branch Director or Deputy Director, provide leadership in planning, organizing, and directing the activities of a unit or division including administrative services and Health and Human Services Agency programs and to perform related duties as required.
DISTINGUISHING CHARACTERISTICS
A position in this classification is responsible to a Health and Human Services Branch Deputy Director, Branch Director or the Agency Director for the management of Agency functional units or divisions. The incumbent is responsible for planning, supervising, evaluating, and monitoring programs or administrative functions which require knowledge of federal, state, and local government operations and health and human service programs and functions. The position is a key member of the Agency's Management Team. Special skills and/or experience may be required relative to the duty assignment.
IDEAL CANDIDATE
The Health & Human Services Agency of Shasta County is committed to providing fair and equal access to services. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and encourage applications from persons with diverse backgrounds and characteristics. The ideal candidate will be able to make an immediate positive impact on external and internal customers. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment.
The ideal candidate will have a deep desire for serving those in need, while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. We welcome a candidate who is interested in a fast-paced, team-oriented environment, who is organized, has strong communication skills and can work collaboratively with internal and external system partners.
Provides innovative and enthusiastic leadership to strategically plan, implement, and coordinate administrative and/or program support services within the Agency. Think creatively, develop new approaches as needed, focus on results and health and Human Services outcomes, and exercise initiative, ingenuity, and sound judgment in preventing, identifying, and solving difficult problems. Plans, assigns, directs, supervises, and coordinates the work of a variety of administrative, technical, and/or program staff. Provides guidance to subordinates on Agency philosophy, goals, objectives, policies, and procedures; evaluates performance of personnel and recommends appropriate course of action; interviews, selects, and recommends the hiring of new staff members; and develops and tracks staff development and training. Works under limited supervision, prioritizes work assignments, works well under pressure, delegates effectively, and works cooperatively to optimize integration and access to Health and Human Services programs. Designs strategies or coordinates the effective communication of health and Human Services information to the community and/or potential recipients and effectively represents the Agency before other County departments, community groups, governmental agencies, and the public; promotes efforts to enhance cultural competency and reduce health and social inequities; and resolves conflicts with staff and customers. Evaluates overall activities of the unit or division and prepares or oversees budgets, staff reports to the Board of Supervisors, contracts and memos of understanding in accordance with local, state, and federal requirements. Coordinates the maintenance of software, hardware, and other technological equipment and may be assigned to oversee implementation of automation projects within the Agency. Prepares and monitors strategic and operational procedures in accordance with local, state, and federal requirements.
Knowledge of: Health and Human Services Agency vision, philosophy, and mission; functions and services of department and other community agencies and resources specific to duty assignment; Leadership, management, supervision, and training; Current issues related to health and Human Services nationally, state-wide, and locally; and Program management including development, oversight, proposal and grant writing, contracts, budget preparation, fiscal and contract monitoring, program supervision and evaluation, and principles of staff training, coaching, mentoring, and staff development.
Ability to: Demonstrate leadership including planning, organization, thinking strategically and setting goals and objectives; Plan, implement, and evaluate health and Human Services Programs and intervention strategies in areas specific to the duty assignment, and make program changes in response to program evaluation to most effectively improve Health and Human Services priorities; Think critically and creatively, e.g., develop new approaches as needed, focus on results, exercise initiative, demonstrate ingenuity, think strategically, and show sound judgment in identifying and pursuing sources of program funding; Work independently under limited supervision, prioritize work assignments, show excellent organizational skills, and work well under pressure of deadlines; Ensure compliance with policies and regulations; Prepare and enforce department procedures relating to personnel, budgeting, financial, compliance, and training; Respond and direct assigned staff effectively in an emergency or disaster. Utilize strong verbal and written communication skills; Speak effectively to groups and organizations; Prepare clear, concise recommendations, reports, and plans; Work collaboratively and effectively with local and state agencies, community groups, medical and social service communities, public news media, Agency staff, including addressing problems of a sensitive and/or political nature; Train, motivate and effectively direct and evaluate the work of supervised staff; Obtain grant funding and maximize resources to support the work of the Agency; Actively support and promote the mission of the Agency; Collaborate with the directors of the other Agency branches, supervise staff who may be assigned within other branches, and ensure good customer service; Maintain a steady sense of humor and enthusiasm; Promote community health and well-being and possess a deep desire for serving those in need; Positively contribute to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence; and be interested in a fast-paced, team oriented environment.
These standards are typically attained with three (3) years of progressively more responsible experience supervising, managing or administering health or human service-related programs AND a minimum of a baccalaureate degree in community or public health, mental health, or social work, or a field closely related to the area of assignment. A degree in accounting, business, public administration, community relations, journalism, communications, marketing, information technology or computer science, epidemiology or program evaluation or other closely related field to the area of assignment may be accepted.
A master's degree with specialization in the field of assignment is highly desired and may be substituted for one year of experience.
SPECIAL REQUIREMENT
Some positions may require a valid driver's license and acceptable driving record according to county policies.
SUPPLEMENTAL QUESTIONS
Responses to the following must be submitted with a completed application.
- Do you possess three (3) or more years of progressively more responsible experience supervising, managing or administering health or human service-related programs? Yes/No. If no, list your leadership experience obtained in a professional setting.
- Do you possess a bachelor's degree in community or public health, mental health, social work, leadership, management, administration, or a closely related field? Yes/No. If no, what types of continuous learning have you done in your career to prepare you for a Program Manager position?
- Do you possess a master's degree? Yes/No. If yes, which field?
- Do you have experience with budgets and contracts. Yes/No. If none, please type "N/A."
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific visions abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This position is a desk job with reading, talking, attending meetings, some driving, and the use of a computer.
OTHER CONSIDERATIONS
- All new employees are required to have their paycheck directly deposited to a bank account.
- Some positions may require a valid California driver's license and acceptable driving record according to County policy.
- Reasonable accommodatio...
