Guest Service Representative

Position Overview:

We are looking for a friendly and professional Guest Service Representative to join our growing team. The successful candidate will be responsible for providing exceptional customer service to guests, answering inquiries, and resolving any issues that may arise. The ideal candidate should have excellent communication and interpersonal skills, be detail-oriented, and have the ability to multitask in a fast-paced environment. This position will include 1-2 nights per week of being on call for after-hours guest inquiries/assistance.

About Us:

H2C strives to provide homeowner partners with peace of mind through high standards of service and home care and to provide guests with exceptional customer service and enjoyable vacation experiences that help create lifelong memories with family and friends. Our friendly staff and innovative management are efficient and cost-effective, providing value to homeowners, customers, and guests.

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Expected hours: 32 – 40 per week

Schedule:

• 8 hour shift
• Day shift
• On call

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person