Job Description
Lead Guest Services Representative
Do you love dogs? Would it be a dream to hang out with them all day? If you answered YES, we’d love to meet YOU!
We are a locally-owned business that is growing across the U.S. – and we’re looking for incredible humans to come along for the ride. This is a great opportunity for groomers looking for their next adventure or those wanting to join a growing, entrepreneurial team of passionate dog lovers.
We are looking for a Lead Guest Services Representative to join our team. This is a critical role to our stores and is the first impression of our brand for our customers (human and dog!) This person must be comfortable around all types of dogs and be willing to learn about them and how to give them and their owners the best care and service. Background checks are required.
Responsibilities:
- Retail sales and product merchandising/organizations
- Coordinating and booking grooming appointments
- Supporting owners with the self-serve dog wash process
- Training in new hires
- Serve as a leader and champion of our groomers and customer service staff
- Help provide a safe, comfortable environment for dogs and human customers
- Meet and exceed sales goals/plans for your store location
Must Haves:
- Trustworthy
- Strong work ethic and works well independently
- Enjoys cleaning and working in a clean, safe environment
- Strong attention to detail
- Loves connecting with both humans and dog
- Values the importance of strong customer service – knows that every interaction can make someone’s day!
- Weekend and evening availability
Job Types: Full-time
Compensation: $16.00 - $18.00 per hour, plus tips
TO APPLY: No phone calls to the stores – please respond directly to this ad.
Visit bubblypaws.com, our Instagram @bubblypaws or our TikTok @bubblypawsdogwash to learn more about us and see some of the dogs you’d get to spend time with.
COVID-19 considerations:We follow all CDC regulations when it comes to COVID.