General Manager – Las Vegas Embassy Suites
Windsor Hospitality stands at the forefront of the hospitality industry, renowned for our commitment to excellence, innovation, and the creation of unforgettable experiences. With a portfolio that spans some of the most coveted destinations, we are dedicated to fostering an environment that values diversity, encourages growth, and treats every guest and employee with the utmost respect. As we continue to elevate our hotels, we seek a dedicated and passionate General Manager for our Embassy Suites property in Las Vegas, a role that will be instrumental in driving our mission forward.
Role Overview
The General Manager will report directly to the Corporate Vice President of Operations and will play a crucial role in leading the operations of the hotel. This position demands a leader who is both strategic and tactical, someone who can envision the future, while also rolling up their sleeves and diving into the day-to-day operations.
- Strategic Leadership: Develop and implement both short-term and long-term plans that enhance operational efficiency and align with Windsor Hospitality's overarching goals.
- Operational Excellence: Manage daily operations across all departments, ensuring exceptional service standards that exceed guest expectations.
- Financial Management: Oversee the hotel's financial activities, including budgeting, forecasting, and maximizing profits while maintaining cost and quality standards.
- Team Development and Culture: Lead, motivate, and develop a high-performing team, fostering an inclusive culture that encourages growth and development.
- Quality Assurance: Maintain and improve product and service quality standards, addressing guest complaints and initiating corrective actions as necessary.
- Sales and Marketing Initiatives: Ensure execution of effective sales and marketing strategies to enhance the hotel’s market presence and drive revenue growth.
- Risk Mitigation: Implement comprehensive safety protocols to mitigate guest incidents and ensure a secure environment.
- People Leadership: Partner with corporate HR to build a proactive People function that supports employee engagement, training, and compliance with labor laws.
- Minimum of 8 years in a General Manager role within a similarly sized hotel (200 - 300 rooms); Hilton experience is a significant plus.
- A proven track record of strategic and hands-on leadership in hotel management.
- Strong competence in financial management, including budgeting, sales, and revenue management.
- Exceptional ability in team development, training, and fostering a positive and inclusive work environment.
- Familiarity with the Las Vegas market is preferred.
Why Windsor Hospitality?
Joining Windsor Hospitality means being part of a company that is committed to your success and growth.
Windsor Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.