General Ledger Specialist

Do you have a gift for creating information designed to inform, education and build excitement? Do you have a passion for collaboration and building partnerships? We have an opportunity that's perfect for you!

The General Ledger (GL) Specialist performs complex research and reconcilements related to Finance, Loss Prevention, and Card Services; ensures/maintains the integrity and accuracy of journal entries, balancing, account representation, and reconciliation; provides daily support of financial functions.
 

Essential Functions and Responsibilities
 

1. Personally, provides exceptional member service; uses Service Standards in every work-related interaction.
2. Actively participates in meeting the goals of the department and the Credit Union.
3. Provides excellent service by using a positive and professional tone to assist callers and Team Members accurately, thoroughly, and as efficiently as possible while maintaining consistent and friendly service.
4. Uses organizational tools and techniques to complete tasks on time and successfully manage multiple competing priorities simultaneously.
5. Provides General Ledger support and analysis, including period-end financial close responsibilities in ATM, Debit and Credit Cards, Loss Prevention, and Shared Branch activities.
6. Responsible for daily/monthly account reconciliation processes, timely reconciliation, and adhering to all corporate standards and guidelines for related General Ledger accounts.
7. Maintains an accurate and current accounting ledger that reflects the transactional reality through timely posting of all required items.
8. Research inconsistencies and out-of-balance situations and provides guidance to related departments, ensuring that all transactions are correctly posted and reflected in the GL.
9. Responds timely to GL questions and support to related departments.
10. Ensures accurate and timely period reporting that complies with the Credit Union requirements.
11. Prepares various statistical and regulatory reports as required.
12. Researches and clears outstanding GL entries in a timely manner.
13. Identifies, recommends, and implements innovative solutions including, but not limited to, GL posting processes.
14. Exercises sound judgment when making decisions.
15. Provides supervisor with timely updates on the status of all assigned projects.
16. Works closely with other team members to effectively manage workload and gain exposure to multiple finance and business disciplines within the organization.
17. Actively identifies opportunities for streamlining and rendering service delivery more efficiently and participates in special projects.
18. Develops written processes and procedures for specified duties and disperses updates to appropriate department staff in a timely manner.
19. Promotes a harmonious work environment that motivates others towards team participation.
20. Regular and predictable attendance and punctuality.
21. Maintains a working knowledge of all Fair Debt Collection Practices Act (FDCPA) and Graham Leach guidelines, as well as the Fair Credit Reporting Act (FCRA).
22. Maintains a working knowledge of Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Office of Foreign Asset Controls (OFAC), and complies with all laws/regulations applicable to area of responsibility. Completes all required and assigned training modules by established due dates.
23. Other duties assigned by supervisor/department leadership as necessary to achieve the goals of the Credit Union and the department.

Benefits Include: (not a complete list) 
 

Wellbeing 
 

• Weekly pay
• 401K Retirement Savings Plan with company match
• Paid time off accrual begins upon hire, 15 paid vacation days, 11 paid holidays
• Paid sick leave (and increases with tenure!) 
• Company-provided life insurance at twice your annual salary
• Financial Education Programs
• DoorDash DashPass

Health 
 

• Medical, Dental, and Vision Insurance for part-time and full-time employees
• Modern Health
• Pet Insurance
• Care.com subscription
• Teladoc

Career Development 
 

• Career development opportunities
• Team members are eligible to apply for assistance with educational expenses through ArrowHeart's scholarship program.

To learn more about Arrowhead Credit Union and our service culture, visit our Career page, and our ArrowHeart Foundation.

The pay range for this position is listed below.  
 

Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands, and internal equity. 
 

Pay range: 
 

Minimum: $20.44/hour | Midpoint: $25.56/hour | Maximum: $30.67/hour