Front Office Receptionist/Scheduler

**Company Description:**

Commonwealth Dental Group is a reputable dental practice committed to providing exceptional dental care to our community. We prioritize patient comfort and satisfaction, delivering high-quality services with a friendly and welcoming approach. As part of our team, you will have the opportunity to contribute to our mission of promoting oral health and wellness.

**Job Description:**

We are currently seeking a full-time (Monday to Friday) Front Desk Receptionist to join our dynamic team. The ideal candidate is enthusiastic, organized, and possesses excellent communication skills. While dental experience is not mandatory, a background in customer service is preferred. This position involves answering phones, checking in and out patients, and conducting insurance verifications. This is a fantastic opportunity for individuals seeking a supportive work environment and a chance to grow within the dental field.

**Responsibilities:**

- Greet patients in a warm and friendly manner as they arrive at the office
- Answer phone calls promptly and professionally, addressing patient inquiries and scheduling appointments
- Check patients in and out for their appointments, ensuring accurate information is recorded
- Verify insurance coverage and process necessary paperwork
- Maintain patient records and update information as needed
- Collaborate with other team members to ensure smooth patient flow and efficient operations
- Uphold confidentiality and privacy standards in handling patient information (HIPAA)
- Provide exceptional customer service to enhance the overall patient experience

**Requirements:**

- High school diploma or equivalent
- Prior experience in a customer service role preferred, but not required
- Excellent interpersonal skills with the ability to communicate effectively with patients and team members
- Ability to multitask and prioritize responsibilities in a fast-paced environment
- Willingness to learn and adapt to new tasks and procedures
- Commitment to maintaining a professional and positive demeanor at all times

**Schedule:**

This is a full-time position, consisting of 5 days per week. Specific schedule details will be discussed during the interview process.

**Benefits:**

- Competitive salary
- Health insurance coverage
- Paid time off
- Opportunities for professional development and advancement within the company

Join our team and become a valued member of our dental family! To apply, please submit your resume and cover letter detailing why you would be a great fit for this position. We look forward to hearing from you.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, requirements, or skills associated with the role.

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid sick time
• Paid time off
• Professional development assistance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person