Front Office Receptionist/Administrative Assistant

Overview:

We are seeking a Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a vital role in providing excellent customer service and ensuring a smooth flow of operations. This position is ideal for individuals with experience in Medical offices who are knowledgeable about HIPAA regulations and possess strong organizational and communication skills.

Responsibilities:

- Greet patients and visitors in a friendly and professional manner

- Answer phone calls, schedule appointments, and manage patient inquiries

- Verify insurance information and collect necessary paperwork and payments

- Assist with billing and payment processing

- Maintain patient records and update medical charts. Manage incoming faxes/ emails as needed.

- Coordinate with other healthcare professionals to ensure seamless patient care

- Manage and maintain a clean reception and waiting room area

Requirements:

- Previous experience working in a medical office setting is preferred. (Internal Medicine/ Orthopaedics/ Spine Surgery/ Urgent Care)

- Familiarity with HIPAA regulations and maintaining patient confidentiality

-Understanding of insurance and insurance verification

- Proficient in using office systems such as microsoft word, adobe, and electronic medical records (EMR) e-clinical works.

- Excellent communication skills, both verbal and written

- Strong organizational skills with attention to detail with strong follow-up.

- Ability to multitask and prioritize tasks effectively

- Knowledge of VoIP phone systems and handling multiple phone lines

- Commitment to providing exceptional patient service

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

If you meet the above qualifications and are looking for an opportunity to contribute to a dynamic healthcare team, we encourage you to apply.

Job Type: Part-time

Pay: $15.80 - $16.62 per hour

Expected hours: 20 – 30 per week

Benefits:

• Flexible schedule
• Free parking
• On-the-job training
• Opportunities for advancement
• Paid training

Healthcare setting:

• Clinic

Medical specialties:

• Orthopedics
• Pain Medicine
• Surgery

Schedule:

• Monday to Friday
• No nights
• No weekends

Experience:

• Medical/ Orthopaedic: 1 year (Preferred)

Language:

• Spanish (Required)

Ability to Relocate:

• Palm Beach Gardens, FL 33410: Relocate before starting work (Required)

Work Location: In person