Front Office Lead

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off

Point Loma
Front Office Lead
San Diego, CA 92108
$21 - $22 an hour - Full Time
Resume Insights
Here's how your resume aligns with the job description
Experience & Skills

• Customer service

Education & Certificates

• CCMA Certification
• Certified Medical Assistant
• BLS Certification

Ensure your resume details are correct before applying
Job details
Salary
$21-$22 an hour
Job Type
Full time
Full Job Description
Description: AFC Urgent Care is looking for a medical assistant or patient service representative to be the Front Office Lead. Front desk leads are to lead by example and have stellar customer service skills. Some responsibilities are as followed:

• Assists in the training and development of Front Office Staff.
• Assist in managing the schedule to ensure coverage.
• Oversees registration, insurance verification and checkout process.
• Performs weekly packaging of day sheet records to help reconcile receipts.
• Ensure compliance of daily task logs and patient disposition logs.
• Helps to maintain inventory to support day-to-day Front Office operations.
• Ensure EOBs, insurance payments are scanned, and invoices sent in a timely manner.
• Ensure cleanliness and decorum of all spaces within the facility while ensuring rooms are prepped and cleaned after each patient encounter.
• Maintain Worker's Comp files and records.
• Oversees State DOT Physicals program.
• Handles patient complaints while maintaining strict confidentiality.

Requirements include:
Medical Assistant Certificate
1 year experience as a Medical Assistant or 1 year in a lead role
Basic Life Support (BLS) certification
Must be willing to work weekends and some afternoon (2-8pm) shifts. We are open 8am-8pm, 7 days a week
Possess exceptional customer service skills
For more information, visit us at .
Job Type: Full-Time
Pay: $21-$22 per hour
Schedule:

• Day shift
• Night shift
• Weekend availability

License/Certification:

• BLS (Preferred)
• Certified Clinical Medical Assistant (CCMA) (Preferred)
• Phlebotomy (Preferred)

Compensation: $21.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer