Front Office Coordinator/Receptionist

Here at Neurology Care, we believe that the Front Desk/Receptionist is the first face the patients see, it is imperative to make a good impression. The position requires a background in front staff duties in a medical clinic. We are a busy medical office in Mansfield that is seeking a highly motivated, reliable, and flexible individual for a full-time Front Office Coordinator/Receptionist position with experience in the medical field. We will always train the right individual to join our team!

Our ideal candidate is one who exhibits poise, and professionalism has excellent communication skills, and has a passion for providing superb customer service.

Job Requirements/Duties:

• Experience in a high pace environment
• Medical billing knowledge is a plus, but can be taught
• Ability to type 40- 50+ wpm.
• Proficient computer experience required (i.e., Microsoft Office, eClinical Works (EMR) systems, practice management system).
• Answering phones (must be comfortable with a high call volume).
• Greeting & assisting patients with questions
• Faxing information, retrieving faxes & disseminating faxes
• Obtaining prior authorizations for procedures, office visits and OP testing
• Obtain verification of benefits
• Checking status of authorization requests
• Assisting with other Front Office duties as required or requested by the manager
• Prior Authorization experience is a plus!

Job Qualifications and proven track record for the following:

• Enjoys patient interaction, demonstrating excellent patient service and interpersonal skills.
• Detail-oriented, well-organized, coachable, and positive attitude.
• Excellent oral and written communication skills.
• Well organized in time management
• Strong work ethic and dependable.
• Ability to manage multiple tasks.

Monday-Friday, full-time, hourly position with comprehensive benefits.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Do you have experience with eClinical Works?

Experience:

• Medical Receptionists & Patient Registrars: 2 years (Required)
• Customer service: 2 years (Required)
• Medical terminology: 2 years (Required)
• Computer skills: 2 years (Required)

Work Location: In person