Our thriving dermatology practice needs an experienced Medical Front Office coordinator who can take over the administrative duties involved with coordinating and scheduling patient and physician schedules as well as patient check-in, check-out, and office organization. We're looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. This is the face of our practice. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye, and provide personalized service. Must be willing/able to travel to satellite office on a weekly basis.
Company information:
We are an established, busy boutique dermatology practice
Tasks:
- Greet patients as they enter and check-in
- Processes all paperwork completed by patient, making sure that all is complete and up-to-date
- Makes sure reception area is well maintained several times per day
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability
- Responsible for selling product
- Maintain hard copy patient records as well as the files stored in our EHR
- Act as a back-up to answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
- Provide patients and providers with support and guidance as needed
Skills and Requirements:
- High school diploma (Associate degree preferred)
- 3+ years' recent experience in medical office administration required
- Familiarity with EMR a plus
- Ability to handle a fast-paced environment and prioritize tasks based on importance.
- Excellent communication and problem solving skills.
- Familiarity with Microsoft Office and desktop publishing software
Job Type: Full-time
Salary: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Dermatology
Schedule:
- Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Knoxville, TN 37919: Relocate before starting work (Required)
Work Location: In person