We have an exciting opportunity for a Front Office Assistant!
McLemore Dentistry is a two-doctor office with a patient-centered approach. Our practice is proud to serve our community, and our team is passionate about helping patients while also supporting each other and having fun together. The ideal candidate will have incredible customer service skills, a passion for providing excellent dental services, and strong multi-tasking skills. Our team is central to our success, so we only hire exceptional people. If that’s you, please apply to join our team today!
In addition to our extraordinary office culture, we offer our team members a compensation package that includes health and vision insurance, PTO, paid holidays, uniform allowance, and 401K options.
Duties and Responsibilities:
The Front Office Assistant will support the clinic in various operations within the practice including:
- Schedule appointments
- Maintain productive schedule
- Enter patient demographic and insurance information
- Verify insurance eligibility and benefits
- Confirm appointments
- Answer all incoming calls and return messages
- Greet and check in patients
- Send out patient letters
- Maintain productive schedule
- Assist Treatment Coordinator as needed with collections, insurance, and financial arrangements
- Provide exceptional customer service
Preferred Requirements:
- Experience in a dental office setting
- Experience using Dentrix software
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
Experience Requirements:
- Ability to multi-task while being accurate
- Excellent customer service skills
- Excellent telephone etiquette
- Demonstrated history of providing compassion, empathy, and respect when interacting with patients regarding dental concerns
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Day shift
- No weekends
Work Location: In person