Full Time Office Assistant/ Receptionist

Summary

C&B Piping is a family-owned company that has been based in Leeds, AL since 1999. Over the years, C&B has established itself as an industry leader in the ductile iron pipe fabrication industry. The success C&B has experienced over the years is a direct result of its unwavering commitment to exceeding the expectations of its customers. This commitment to its customers will lead C&B to continued success well into the future.

To keep this commitment, C&B Piping must have team members that share this commitment to making customers happy.

To be successful the Front Office Assistant/ Receptionist must:

• Report to work every scheduled workday and give their best effort to do quality work and show pride in a job well done.
• Greet all visitors, whether calling in to the office or personally visiting, with kindness and a service mentality.
• Maintain an organized front desk area free of clutter.
• Understand the need to be flexible to do whatever tasks need to be done to meet customer needs.

Responsibilities and Duties:

The Front Office Assistant/ Receptionist will be responsible for answering incoming calls, directing calls to appropriate associates, distributing mail, flow of correspondence, requisition of supplies as well as additional clerical duties.

Specific tasks include:

• Greet and direct visitors to the company, both in person and via telephone.
• Take and distribute messages for individuals throughout the Leeds facility.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
• Receive, sort and forward incoming mail. Maintain and route publications.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Assist in the ordering, receiving, stocking and distribution of office supplies.
• Assist with other related clerical duties such as photocopying, faxing, filing and collating.
• File paperwork as required.

Qualifications and Skills:

The ideal candidate will be one who is organized, friendly, punctual, flexible, and thoroughly professional and have:

• Expert communication skills.
• Demonstrated ability to work as part of a team and collaborate with coworkers.
• Commitment to providing excellent customer service to all individuals including customers, visitors, and coworkers.
• Technical proficiency in a variety of common administrative tasks.

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Experience:

• Microsoft Office: 1 year (Required)
• Data Entry: 1 year (Preferred)
• Office Assistant: 1 year (Required)
• Multi-Line Phone System: 1 year (Required)
• Invoicing: 1 year (Preferred)
• Customer Service: 2 years (Required)

Education:

• High school or equivalent (Required)

Benefits:

• Medical insurance including prescription coverage
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Basic Life insurance provided at no cost to the team member
• Voluntary life insurance available for the employee, employee's spouse, and the employee's children
• 401(k)
• 401(k) matching
• Vacation and Holiday Paid Time Off
• Employee Assistance Program (EAP)

Shift:

Scheduled workdays are 8:00am to 5:00pm Monday through Friday, however must be flexible and willing to work beyond these hours to meet the needs of our customers when needed.