Front Desk Receptionist/Clerical

Alliance Obstetrics and Gynecology is looking for a full time, Front Desk Staff member to join our growing family!
Our Front Desk staff are responsible for checking patients in and out for their appointments, they take phone calls and triage messages to the nurses. Individuals in this role also update demographic and insurance information, schedule follow up appointments, collect copays, etc.
Weekly schedules and assigned location vary based upon staffing and provider availability. Our clerical support staff members work out of our East Lansing and Mason locations and rotate through both clinics when needed.
Alliance OB/GYN emphasizes the patient experience, so strong customer service skills are a must! This position also requires a high school diploma or equivalent. 1 year of experience in a medical office is a plus, but not necessary.

Health, vision, dental, life and 401(k) are available. Wage is based on experience. No night, weekend or holiday hours!Duties:

- Greet and welcome visitors in a friendly and professional manner
- Answer phone calls, take messages, and direct calls to the appropriate person
- Manage the Front Desk area and maintain a clean and organized reception area
- Perform order entry tasks and assist with office administrative duties
- File and organize documents, records, and reports
- Assist with proofreading documents for accuracy and completeness
- Coordinate and assist with event planning activities as needed

Skills:

- Excellent verbal and written communication skills
- Strong organizational skills with attention to detail
- Proficient in using Google Suite or similar office software
- Ability to multitask and prioritize tasks effectively
- Previous experience as a receptionist or in a clerical role is preferred
- Knowledge of dental or medical office procedures is a plus

This position requires a friendly and professional individual who can effectively manage the Front Desk area while providing excellent customer service. The ideal candidate will have strong organizational skills, attention to detail, and the ability to handle multiple tasks simultaneously. Proficiency in using Google Suite or similar office software is also required. Previous experience as a receptionist or in a clerical role is preferred, and knowledge of dental or medical office procedures is a plus. If you are looking for an opportunity to join a dynamic team in a fast-paced environment, we encourage you to apply.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• East Lansing, MI 48823: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person