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SalaryPLEASE READ BEFORE APPLYING:
Successful candidates should radiate enthusiasm & positivity. Excellent phone voice. Experience in following up with patients & leads. Experience in working the Front Desk at a medical spa, plastic surgery center or other retail medical.
This position requires an excellent phone voice, attention to detail, front office experience in a medical spa/plastic surgery center/or other retail medical facility. You must have the ability to handle inbound and outbound phone calls and a very enthusiastic personality. The ability to multi-task & work under pressure. This is a fun, exciting position.
Experience with scheduling software. Bonus: lead management systems (CRMs)
This position is hourly plus bonuses with excellent growth
If you possess marketing, social media skills, that is a bonus.
Project a professional, mature, confident nature.
Bi-lingual (spanish) is a bonus.
Qualifications:
- Minimum of 1 years: Medical Aesthetics front office administration, preferably Medical Spa or Plastic Surgeons office
Experience with scheduling software required.
- Good to great computer skils.
- Experience with high inbound and outbound call volume
- Experience in successfully scheduling consultations
WHAT WE ARE LOOKING FOR:
- Someone who is energetic and provides a sense of urgency while educating and motivating our clients about the benefits of our treatments and to take part in it
- Someone who displays a high level of professionalism by seamlessly multi-tasking between answering phones, setting appointments, greeting clients as they arrive, and processing payments
- Assist in making sure the front of the location and the Front Desk are always clean and presentable
- Always display an energetic, friendly, helpful, and motivated attitude
- Aid in filing, file maintenance, and data entry
- Someone with a go with the flow attitude
- Someone passionate about the aesthetics industry
Job Description: You would be directly responsible for building relationships with our clientele, over the phone and in our lobby. Scheduling consultations for services we provide.
Appointment scheduling and confirmations
- Up selling procedures
- Answering phones professionally and converting phone calls into appointments.
- Accurate scheduling and completing the retail sales process
- Addressing client patient requests professionally and efficiently
- Facilities management, including but not limited to, hourly office checks to ensure rooms are clean
- Outgoing and reliable
- Social media experience is a bonus. Marketing experience is a plus
- Excellent references and a clean background check
Qualifications:
Must Haves:
- Computer proficiency-Microsoft Office & Google applications
- Retail or industry experience, a plus
- Web-based scheduling, a plus
- Attention to detail and the ability to follow instructions (written and verbal) is essential
- Ability to remain flexible in a constantly changing environment
- Ability to multi task and work well under pressure
- A stable work history
Job Types: Full-time, Part-time
Pay: $15.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Application Question(s):
- What are your qualifications for this position?
Experience:
- Front desk: 1 year (Required)
Work Location: In person
