Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized Front Desk area
Qualifications:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficient in using phone systems and computer software
- Previous experience in a similar role is preferred but not required
We offer competitive pay rates, flexible scheduling options, and opportunities for career growth within our organization. If you are a friendly, organized, and customer-oriented individual, we would love to have you join our team as a Front Desk Agent.
To apply, please submit your resume along with a brief cover letter highlighting your relevant experience.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- In-person
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person