Job description
Our growing Chiropractic practice in Monroe, NY has an immediate need for an organized, reliable Front Desk Administrator. The successful candidate will be responsible for fulfilling a myriad of administrative duties in the front office including answering phones, scheduling, benefit verification, patient communication and filing. We’re looking for a team player who thrives in a fast-paced environment, enjoys working directly with people, and is eager to learn. We are looking for someone who is detail oriented and is proficient in computer program navigation. If you have experience in a medical office setting, you may be a good fit for this position. Bi-Lingual plus, but not required.
Duties and responsibilities include but not limited to:
- Greeting patients when they arrive at the office and provide them with any necessary paperwork or other information
- Answering phones, efficiently handling patient scheduling, confirming appointments, rescheduling appointments, and handling other scheduling issues
- Verifying insurance benefits and coverage
- Obtaining insurance authorizations for patients
- Being comfortable discussing financial policy and collecting patient co-pays and other fees required prior to treatment; Processing co-payments and deductible payments and informing patients of credit card declines and other billing issues
- Ability to multi-task efficiently
- Exceptional customer service skills and self-starter attitude are a must
- Ability to promote the benefits of chiropractic treatments and healthy living while incorporating the core values of the practice
- Daily light cleaning of office
- Other duties as assigned by the office manager or doctor
Schedule
Candidate must be available to work the following shifts.
- Monday: 11am - 7:30pm
- Tuesday: 1pm - 7:30pm
- Thursday: 9:30am - 2pm
- Saturday: 8:30am – 12pm
*Additional days/hours may available as the practice grows.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 25 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person