Front Desk Receptionist

JOB SUMMARY: Provides energetic and friendly customer service and administrative support for the clients and internal staff of the Early Childhood Center.

ESSENTIAL JOB FUNCTIONS:

• As the first point of contact, welcomes Easterseals’ clients, visitors, and staff and provides direction or assistance as needed.
• Maintains polite and professional communication via phone, email and in person.
• Handles office tasks, such as answering phones, filing, copying, and generating reports.
• Collects Easterseals Early Childhood Center fees.
• Prepares deposits as requested.
• Documents all accidents and incidents in ProCare.
• Conforms to all Easterseals Finance Department policies and procedures.
• Facilitates timely response to parent and staff requests.
• Ensures all children are accurately checked in and out of the center.
• Maintains accurate attendance documentation for enrolled children and submits the information to the appropriate agencies in a timely manner.
• Ensures all supporting documentation for children’s attendance is uploaded to Procare in a timely manner.
• Ensures all documentation is signed by parents in a timely manner and in accordance with Department of Children and Families’ regulations.
• Communicates with parents/guardians regarding required documentation and ensures compliance prior to entry.
• Maintains an accurate waitlist using the Easterseals’ data management system.
• Ensures the front lobby area is clean and welcoming for all who enter.
• Ensures all visitors/vendors/contractors who enter the building are signed in and out properly.
• In collaboration with the Director, creates and maintains content for newsletters as requested.
• Maintains a clean, safe, hazard-free work environment, ensuring unsafe situations are reported to the Director.
• Completes other duties as assigned.
• Preserves the integrity and confidentiality of protected health information of Easter Seals clients.
• Understands, acknowledges, and implements Easterseals privacy policies involving the disclosure of protected health information of Easterseals clients.
• Demonstrates a strong commitment to self-development.
• Completes all assignments and responsibilities, is flexible and a team player.
• Acts in accordance with the Easterseals behavioral expectations, mission, vision and values.

EDUCATION and/or EXPERIENCE:

• High School diploma or equivalent required.
• 2-3 years of clerical, secretarial, or office experience preferred.
• Previous experience working in a pre-school or daycare preferred.
• Proficient computer skills, including Microsoft Office required

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to organize time, set priorities, and meet deadlines.
• Detail oriented.
• Excellent interpersonal skills
• Ability to multi-task in a fast pace environment.
• Possess excellent oral and written communication skills.
• Ability to work independently with limited supervision.
• Positive attitude towards individuals with disabilities and the Easter Seals work environment and philosophy.
• Willingness to be flexible.
• Possess the qualities of integrity, tact, and good judgment.

PHYSICAL CAPABILITIES:

• Able to stoop, kneel, crouch, and reach.
• Able to see clearly, close up.
• Able to express and/or exchange ideas in spoken work and in written communication.
• Able to receive oral communication via phone and in person.

USE OF TOOLS AND EQUIPMENT:

• Computer, printer, copier

WORK ENVIRONMENT:

• Willingness to work additional hours (when/if necessary).
• Employees are required to work in a drug-free workplace.
• Employees are required to work in a smoke-free workplace.
• Hours of this position are 6:45AM-3:45PM Monday - Friday *

Easterseals Northeast Central Florida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full-time

Pay: $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Daytona Beach, FL: Relocate before starting work (Required)

Work Location: In person