Front Desk Receptionist

We are a multi-disciplinary team of licensed medical providers--including licensed clinical psychologists, licensed mental health counselors, registered dietitians, licensed massage therapists, and an ARNP. We provide a positive, rewarding, and supportive environment to help you be successful at your job. Our Front Desk Receptionists are the first to encounter our clients and are expected to be kind, professional, and welcoming. If you are dedicated, reliable, and love to collaborate with clients and colleagues, we encourage you to apply!

This position will be part-time while our Front Desk manager/coordinator is out on maternity leave. You will be expected to take on a variety of responsibilities including insurance billing, scheduling, and help manage the day to day operations. This position is perfect for someone who is outgoing, great at multi-tasking, and learns quickly.

The shift is expected to be Monday through Thursday 8:30am to 2:30pm. It is expected that you will have completed all training/shadowing by mid-May and be ready to work independently at that time. Training for this position will start mid-March to early April. It is expected that this position will be available from mid-May and last approx. 3-4 months. However, there is an opportunity to remain on the team if it is a good fit.

Please visit www.bloomandblossomwellness.com for more details about us and what we do!

Responsibilities:

· Be the first to greet, warmly welcome, and check in clients

· Answer phones promptly and professionally

· Schedule appointments, re-schedule and cancel appointments as needed

· Promptly respond to emails and inquiries about all services provided

· Process payments (private pay and insurance)

-Submit insurance claims and learn the ins and outs of insurance billing for our practice (there will be extensive training on this)

-Research insurance coverage for clients as needed

-Manage schedule for 9 providers.

-Organize medical charts

-Other misc. tasks include: ensure that the waiting areas and Front Desk are clean and organized, maintain coffee bar area and keep amenities stocked and organized, assist with linen washing, folding, organizing, and re-stocking of supplies

· Communicate with team members in a professional and courteous manner

· Maintain strict confidentiality for all clients!

· Attend and participate in team meetings. Communicate feedback, concerns, and questions in timely manner to supervisor.

Required Qualifications:

· High school diploma, GED, or equivalent.

• Must be age 18

· 2 Years experience providing customer service.

· Experience and knowledge using a computer for scheduling, email response, etc.

· Maintain client confidentiality and adhere to HIPAA requirements.

· Satisfactory results of background and reference check.

· You MUST be friendly, professional, organized, and skilled at multi-tasking

Preferred Qualifications:

· Experience in a medical setting.

-Billing experience and insurance verification skills.

· Great interpersonal and communication skills.

· Excellent computer skills and experience with managing a multi-provider schedule.

· Bachelor’s degree

Benefits:

Pay is based on experience and ranges from $17 to $22 per hour

• Retail and service discount

Job Type: Part-time

Pay: $17.00 - $22.00 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• Monday to Friday
• No weekends

Work Location: In person