Front Desk Receptionist

WHAT YOU WILL BE DOING: Greets, instructs, directs and schedules patients and visitors. Serves as liaison between patients and medical support staff.

• Greets patients in a prompt, courteous and helpful manner.
• Responds to routine requests for information and screens visitors appropriately.
• Verifies and updates necessary information and records into computer system and/or medical record.
• Prepares charts in an efficient and organized manner with all pertinent information for patient appointments.
• Responsible for generating charts and daily physician schedules for following day.
• Responsible for confirming appointments for the following day.
• Oversees waiting area, coordinates patient movement, reports problems or irregularities.

QUALIFICATIONS:

• One-year related work experience, preferably in a medical office setting.
• Knowledge of medical terminology desirable.
• Word processing and computer experience.

PERFORMANCE REQUIREMENTS:

• Knowledge of medical business office procedures.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Skill in operating a computer, fax machine, and photocopy machine.
• Skill in greeting patients and answering telephone in a pleasant and helpful manner.
• Ability to speak clearly and concisely.
• Ability to read, understand, and follow oral and written instructions.
• Ability to sort and file materials correctly by alphabetic or numeric systems.
• Ability to establish and maintain effective working relationships with patients, employees, and the public.

Job Type: Full-time

Pay: $14.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Required)
• healthcare: 1 year (Preferred)

Work Location: In person