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SalarySmall dental office looking for a Front Desk/insurance coordinator. We are a drama-free office but yet very laid back and fun. Since we are a small office, attendance is VERY important, so we need someone to show up every day and on time for their shift.
Some Dental experience is a MUST.
Hours are the following
Tuesday, Wednesday, Thursday, Friday and every other Saturday (must)
Tuesday thru Thursday would be 10-6
Friday 10-2
Every other Saturday 8:30-3:30
Drug test will be required.
Rate is based off experience
Responsible for administering the day-to-day activities of the dental Front Desk and office, including but not limited to: maintenance of the records, scheduling of patients and insurance verification.
Manage day-to-day operations of dental front office
- Open and close dental office according to office protocol
- Answer and respond to telephone calls with professionalism
- See that the phone is answered in a timely fashion at all times
- Maintain a professional and tidy reception and Front Desk area; organize patient education materials and magazines
- Schedule and manage patient appointments including emergencies, cancellations, new appointments
- Greet and welcome patients and visitors to the practice
- Check in patients according to office protocol, verify and update patient information including personal/medical history, financial policy, dental insurance, and fee sheet
- Oversee patient relations & handle patient issues, according to office protocol
- Collect payments from patients at the time of treatment
- Confirm the next day’s appointments according to protocol and patient preferences
- Verify patient dental insurance 2-3 days before appointment. Contact patient if there are any issues or concerns before the appointment
- Inform patient of his/her copay before treatment. When confirming the next day’s appointment, offer copayment amount
- Prepare and submit claim forms for dental insurance daily
- Organize supporting materials for claim forms, such as radiographs or written narratives
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
