Front Desk Receptionist

Job description

Front Desk Receptionist – Full-Time

• Greet and Check-in/Check-out patients
• Assist our patients and other visitors.
• Answering general questions regarding the offices
• Prepare new patient packets, MMJ registration as needed, & patient logs
• Review all forms filled out by patients for completeness
• Ensure all patients have an updated & signed opioid contract annually
• Collect co-pays & distribute receipts
• Review and update demographic and insurance information at every visit
• Ensure there is a photo of the patient on file
• Send referrals to different facilities: Send Demographics and script to the referred doctor & provide the patient with the details.
• Retrieve patient log from Medical Assistant/Schedule follow-up with complete procedure details.
• Update appointment types as needed
• Distribute urine sample cups to patients with printed demographic sheet
• Communicate with the Authorization Department regarding add-on procedures
• Document NO SHOWs & reschedule accordingly: Contact patient to advise about missed appointment & assist with new appointment
• Scan & file all patient documents: new patient packets, MMJ forms, patient logs, medical records & prescriptions
• Keep lobby & restrooms clean, organized & stocked
• Open and close batches
• FedEx batches within a week
• Answer calls from the call center and delegate tasks
• Confirming appointments
• Uploading EFORCSE to patients' charts
• Sort and upload faxes to the patients' charts/send them to the correct recipient.

Job Type: Full-time

Salary: From $18.50 per hour

Expected hours: 38 – 40 per week

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person